People Manager - MBE UK, World Options UK & Pack & Send UK - UK (Accrington & Reading)
(2024-10)
- Served as a Senior Leadership Team member, driving strategic alignment and business growth across three UK brands through proactive HR leadership and partnership.
- Owned and managed the compensation and benefits budget of up to £5.8 million annually, ensuring alignment with organisational objectives and financial discipline.
- Delivered comprehensive life-cycle HR and talent development support, encompassing workforce planning, recruitment, performance management, employee development, and welfare programs.
- Enhanced recruitment strategies to attract high-calibre candidates across multiple functions, including sales, operations, finance, marketing, and technology.
- Led organisational growth initiatives such as employee satisfaction surveys, talent development, succession planning, and the implementation of global HR policies and training programs.
- Acted as Health & Safety Lead, championing a safe workplace culture and compliance; holder of the Leading Safely in the Workplace qualification, driving continuous improvements in safety standards and practices.
- Managed operational HR activities including contracts, communications, pension administration, and regulatory compliance.
- Provided expert HR guidance and support to approximately 70 employees across UK and Israel locations.
- Identified and addressed learning needs through tailored training programs, with a particular focus on leadership development and manager support.
Human Resources Manager - The Furniture Recycling Group - UK
(2024-01 - 2024-08)
- HR Manager over 4 recycling sites in the UK
- Partnered with the senior management team to implement best practices, policies and change management strategies to develop continuous improvement through employee engagement across sites.
- Provided oversight and direction to the senior management team on departmental restructures.
- Guided mangers through the implementation of a new HRIS
- Advised directors and higher-level management on legal issues / disciplinary procedures and capability.
- Completion of HR reports for the board.
Human Resources Manager - Park Homes UK Ltd - UK wide
(2022-05 - 2024-01)
- Reporting into Executive directors and owner.
- Guiding Home managers through everything HR related – Disciplinaries / Capability / Risk / Safer Recruitment / Right to Work checks / NMC Checks.
- Guided the business through contract change with TUPE employees.
- Advised executives and higher-level management on legal issues
- Structure setting
- Organisation Development
- Creating Training Packs
Group Human Resources Manager - Stolle EMS LTD - Europe & Asia Pacific
(2019-06 - 2022-05)
- Group HR Manager over 4 sites in the UK (circa 400)
- Partnered with the executive team Vice Presidents and senior management team to implement best practices, policies and change management strategies to develop continuous improvement through employee engagement across sites within my remit.
- Developed a UK new hire orientation induction package to better welcome our employees into the company giving brief history / who's who / tour / team and safety.
- Managed all recruiting needs for the whole onboarding cycle and integration UK.
- Provided oversight and direction to the senior management team on departmental restructures.
- Guided mangers through the implementation of review and appraisal procedures including toolbox talks on how to hold effective reviews.
- Worked alongside non / operational managers to develop a training matrix to aid in succession planning ultimately lowering recruitment costs by up skilling existing employees.
- Implementation of HRIS system that coincides employee engagement.
- Developed employee engagement surveys including 360o feedback and provided analysis based feedback to senior management team to further develop the workforce.
- Advised executives and higher level management on legal issues / disciplinary procedures and capability.
- Completion of HR annual reports and presented results in power point presentations.
Head chef / Management - Maxwell's Café and Wine Bar - Clitheroe, UK
(2018-01 - 2019-06)
Oversee the daily direction of business including the development of transitioning the busy café to a nigh time bistro, which included a complete kitchen renovation and refurbishment, and the development of a full staff.
- Complete overhaul of the policy handbook and implementing staffing policies.
- Staff inductions and appraisals, implementation of awards schemes.
- Advise managers on H&S plans and generalist HR queries.
- Facilitate human resource practices in regards to talent acquisition, hiring practices, and on boarding.
- Coordinate and develop menu which includes costing, and implement new standards to enhance efficiency to control labour and food costs.
- Perform analysis on budget, inventory, and labour control to meet and exceed company's goals which has led to a 70.1% Gross Profit.
- Utilised project management skills, coordinated design, and planning of the £30k kitchen refurbishment.
Duty Manager/ Head chef - The Cairn Hotel - Harrogate, UK
(2013 - 2018)
Held responsibility for the day-to-day operations that included overseeing all employee activities for the 4 start 135 bedroom hotel, consistently worked with multiple vendors on kitchen rejuvenation pricing, developed processes and procedures on quality control, presentation, portioning, waste and sanitation. Developed and implemented critical training programs to turnaround poor department management and drive organisational success.
- Developed and maintained inventory control which resulted in consistent food & beverage product management, oversaw financial budgets, and negotiated all prices with vendors and suppliers.
- Streamlined operations and improved services while preserving high levels of quality and customer service.
- Successfully drove growth and sales revenue going from £675k to over £1.3m in my time at the hotel.
- I ran weddings from the kitchen and front of house.
- I ran a team of 11 chefs, covered 5 function rooms and could feed up to 550 guests a night.
- I kept maintained a GP average of 71%.
