Ashley Snape

I am a highly motivated and conscientious individual with over 10 year's experience in stock control and inventory management. My approachable and friendly demeanour allows me to build effective relationships with colleagues and suppliers. My effective communication skills, paired with a keen ability to listen, enables me to understand and respond to the needs of the team and the business effectively.

I have a strong understanding of inventory management software and systems, combined with organisational and analytical skills. This allows me to maintain precise records and streamline processes all whilst committing to continuous improvement.

Nightshift Technical Bureau Op - CityFM - Glasgow

(2025-07)

• Triage refrigeration alarms
• Contact store/keyholders to highlight affected cases
• Resolve store-logged jobs remotely through diagnostics to minimise engineer callouts (JTL/CDK systems)
• Receive incoming HVAC calls and assist on-site engineers
• Identify root causes of faults and communicate to Store/Engineers
• Provide prompt, professional support to Field Operations via phone and email
• Identify, rectify, or escalate equipment issues not meeting agreed specifications
• Work closely with Bureau management, specialists, engineers, and colleagues to maintain operational standards

Stockroom Manager - Pretavoir - Glasgow

(2021-10 - 2025-07)

• Managing daily operations within the stockroom as well as the dispatch team
• Day to day inventory management
• Booking in stock against Purchase orders
• Daily, Weekly and year end stock counts
• Investigating discrepancies
• Raising any shortages with the suppliers
• Managing stockroom warranties
• Creating and updating daily worksheets (Excel/Google sheets)
• Ordering and chasing suppliers for stock/dispatch materials
• Training new staff on both CS and IMS systems
• Scheduling monthly one-to-ones, completing return to works and disciplinary actions
• Ensuring high standards are met when dispatching customer orders and providing excellent customer service via email, live chat and phone
• Maintaining high H&S standards to reduce any Risk of Injuries or illness within the workplace

Material Process Support - Finsbury Food Group - Hamilton

(2018-06 - 2021-10)

• Responsible for daily and weekly stock counting
• Ensuring alignment between physical counts and system records are accurate
• Investigate any discrepancies found and report these to the FLM
• Moving stock to the production floor and transacting material usage onto the M3 system
• Track daily usage and costs accurately
• Create reports to track production costs and shortages
• Support FLMs and Operatives on a daily basis as and when required
• Develop and schedule training material
• Train colleagues on the M3 system and provide ongoing support
• Adhere to H&S standards and raise any concerns when needed
• Cover on the production floor when short staffed or during peak periods

Admin/Stock Controller - Morrisons Distribution Centre - Kent

(2013-06 - 2018-05)

• Conduct stock audits
• Daily cycle counts
• Adjust inventory based on cycle counts
• Allocating and deallocating stock
• Stock investigations and monthly Best Before checks
• Creating and running of daily and weekly reports
• Use of ORWMS, BI system and Microsoft office
• Responding to store and buyer account queries via email along with general administrative duties
• Operating MHE (LLOP and Forklift)
• Waste control and complying with Health and Safety guidelines

GCSE - Math

GCSE - English

GCSE - Science

GCSE - Citizenship Studies

GCSE - D&T Graphic Product

GCSE - D&T Resistant Materials

ICT / Digital Applications

ICT / Diploma Level 2

ICT / Ext Certificate Level 2