Project Management Officer at International Airlines Group (2024-02 – 2026-04)
Operated the financial controls, risk regulation, procurement and resource management, event co-ordination, and other project requirements.
- Implemented governance framework across Business Areas for Finance, enhancing financial tracking accuracy and ensuring compliance to governance standards
- Created and maintained Jira board to manage the RAID items and action register for the Portfolio, enabling the Portfolio team to effectively quality assure project delivery
- Prepared weekly Steering Committee decks and Project Status Reports, created Power BI dashboards to provide insight to Senior stakeholders to drive informed decision-making
- Implemented process for New Joiners and Leavers, cutting onboarding time by 50% and improvement in offboarding efficiency
- Provided financial control and support of Cyber Security Portfolio budget (£4.9m), creating forecasts, tracking actuals, and managing resource allocation
- Led small team of PMO's across Business Areas, mentoring new members of the team
Junior Portfolio Analyst at Legal & General (2022-10 – 2023-12)
Played key role in the Portfolio Management Office, supporting Transformation & Change Portfolio with financial controls, risks regulation, planning, resource management, and other project requirements.
- Operated budgets of Programmes (£13.4m and £9.6m), performing analysis on monthly Actuals to make necessary adjustments to ensure financial accuracy
- Governed RAID meetings and artifacts of more than 20 projects using Jira, improving quality of delivery
- Planned multiple Programme-Increment events by preparing the event venue, catering, accommodation, and social activities for events with 50-120 people, leading to successful PI Planning sessions
- Arranged and facilitated meetings with key stakeholders, recording important decisions agreed and translating them into a meeting minutes document
- Produced weekly project reports to Stakeholders through the Agile Release Train and Programme Increment updates, reporting KPIs such as scope, time, cost, and quality
- Improved the onboarding process of new joiners, organising accesses, equipment delivery logistics, and software installation, reducing average turnaround time by 2 days
Business Consultant at FDM Group (2022-06 – 2022-09)
Consultancy company that provided training in Project Management, Business Analysis, Professional Skills, Business Fundamentals, Excel and SQL before being placed on partner company sites.
Referrals Coordinator & Training Officer at The Doctors Laboratory (2017-02 – 2022-02)
Trained staff of the Referrals department to ensure all members of the team were competent and performing to the expected standard.
- Delivered the Referrals Catalogue Project, improving test requirement data for more than 1,000 tests
- Educated new staff of departmental processes and SOPs
- Improved staff performances allowing department to take on three new contracts with partner hospitals
- Developed and applied competency assessments to evaluate staff performance to management every quarter
- Corresponded with external hospitals and doctors to resolve issues and queries in under 24 hours
- Processed over 250 samples per day for testing at external laboratories, providing all relevant documentation in a timely manner
Store Manager at KVK Supermarkets (2015-07 – 2017-01)
Managed family businesses consisting of two convenience stores and an event venue.