Asmita Rijal

Customer-focused and highly motivated professional with experience across hospitality, retail, customer service, front desk operations, administration, and cash handling. MSc International Business Management graduate with strong communication, problem-solving, and organisational abilities. Experienced in fast-paced environments with a proven ability to deliver excellent customer experiences, manage responsibilities efficiently, and work collaboratively within teams.

Cashier - S&D Supermarket

(2025-09 - 2026-04)

• Processed customer transactions accurately using POS systems and cash registers.
• Handled cash balancing and maintained accurate transaction records.
• Resolved customer queries and provided efficient service.
• Maintained a professional and customer-friendly shopping experience.

Floor Team Member - Wasabi Sushi & Bento

(2024-10 - 2025-09)

• Delivered high-quality customer service in a fast-paced environment.
• Assisted with food presentation, stock replenishment, and daily operations.
• Maintained cleanliness and hygiene standards.
• Worked collaboratively with team members to improve customer satisfaction.

Floor Assistant & Waitress - The New Talbot, Hagley

(2024-05 - 2024-08)

• Served customers efficiently and ensured excellent dining experiences.
• Managed orders and supported smooth restaurant operations.
• Worked closely with team members to maintain customer satisfaction.

Production Operative - Complete Food Group, Market Drayton

(2023-10 - 2023-12)

• Maintained quality standards and followed production procedures.
• Ensured hygiene and safety regulations were met at all times.
• Supported smooth production and packaging operations.

Front Desk & Accountant - Taste Vallhalla, Kathmandu

(2022-12 - 2023-06)

• Managed front desk operations and customer inquiries.
• Handled accounting tasks including invoices and records.
• Supported payroll and supplier coordination.
• Maintained organised financial and administrative documentation.

Customer Service Department - Nabil Bank Limited

(2021-11 - 2022-07)

• Assisted customers with banking services and account management.
• Resolved customer concerns professionally.
• Supported account-related documentation and administrative tasks.
• Maintained confidentiality and professionalism at all times.

MSc - International Business Management - University College Birmingham, UK (2023-09 - 2024-09)

Bachelor's - Business Administration (BBA) - Oxford College of Engineering and Management, Kathmandu (2017-08 - 2022-08)

A-Levels - Siddhartha Siksha Sadan, Kathmandu (2013-07 - 2015-09)

School Leaving Certificate (SLC) - Little Flower School, Kathmandu (2012-04 - 2012-04)