Atheer Hussain

Manager Convince Store at Gardenia Store (2021-11 – 2025-09)

Supervised daily store operations, ensuring excellent customer service and smooth workflow.
Handled supplier communications, stock ordering, deliveries, and inventory control.
Processed and reconciled PayPoint transactions, cash handling, and daily takings with full accuracy.
Trained and supported team members in customer interaction and service standards.
Ensured compliance with health & safety, licensing, and safeguarding regulations.
Implemented improved procedures for efficiency, stock rotation, and waste reduction.

Administrative & IT Support Officer at A-P Studios Ltd (2019-09 – 2021-10)

Manage shared inbox/phone enquiries; log, triage and resolve requests; maintain accurate electronic and paper records to council-ready standards.
Prepare letters, forms and standard templates; run mail merges and generate weekly activity reports from Excel/Access datasets.
Process purchase orders and invoices, reconcile deliveries, and maintain stock/asset registers; keep contract and supplier records current (renewal tracking, compliance documents).
Update and administer internal systems and shared SharePoint/file structures; ensure correct version control, retention and archiving.
Uphold GDPR, Equality & Diversity, and safeguarding expectations in all handling of personal information and service interactions.
Produce simple dashboards in Excel (lookups/pivots) to highlight workloads, expiries and exceptions for supervisors.

Quality Control (QA) at Heinz (2018-09 – 2019-08)

Checked product quality against standards; updated production logs and traceability records with high accuracy; raised non-conformance actions where required (administrative QA focus from original role).

Admin & Labelling (Temp) at Hallett Retail Logistics (2019-07 – 2019-09)

Data entry and verification into company systems; labelled and organised stock per procedure; maintained tidy, auditable records.

Assistant Warehouse Operative at Amazon (2018-03 – 2019-05)

Pick/pack with system scans; ensured items correctly labelled and recorded; supported H&S and goods-in inspection processes.

Computer Maintenance (Hardware/Software) at Self-Employed (2014-08 – 2018-02)

Repaired/replaced components (RAM, HDD/SSD, PSU, fans, optical drives, motherboards); logged jobs and maintained parts records; advised customers on basic security/backup.

Local Tester Coordinator (Temp) at Npower (2014-02 – 2014-06)

Tested legacy applications for compatibility with new systems; documented test outcomes and issues; supported roll-out communications (admin/test logs).

Warehouse (SAP Data Entry) at Stateside Foods Ltd (2006-07 – 2010-10)

Performed data entry using SAP for booking-in, picking and loading; helped train new starters; worked effectively within a large team.

Learner Assistant at Comvux International School (2003-01 – 2005-12)

Focused on day-to-day admin support, student assistance and basic IT help; maintained classroom and learner records.

Computer & Language Teaching Assistant at AMIADU International School (2000-01 – 2001-12)

Focused on day-to-day admin support, student assistance and basic IT help; maintained classroom and learner records.

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