Atifa Ahmed

Enthusiastic and well-organised individual with experience in customer service and front desk operations. Adept at handling till operations, managing customer orders, and resolving complaints effectively. Possesses a positive attitude, strong listening skills, and the ability to work well under pressure. Committed to ensuring customer satisfaction and efficient operations. Eager to contribute a strong work ethic and a willingness to learn to a dynamic team.

Volunteer Assistant at Vintage Emporium (2024-08 – 2024-09)

• Arranged new stock items on display, prioritising them for maximum visibility.
• Operated the cash register for all transactions.
• Provided customers with receipts upon request after payment.
• Accurately dispensed correct change to customers.

Front of house member at Shaplaferring (2024-06 – 2025-09)

• Received and accurately transcribed customer orders, entering them into the digital system or on paper.
• Resolved customer complaints effectively and professionally.
• Handled cash transactions and managed monetary exchanges.
• Prioritised tasks efficiently to ensure smooth workflow.
• Communicated clearly with customers to accurately record their orders.
• Ensured timely dispatch of orders to prevent delays.
• Served customers their orders

GCSE – St Gregory's Catholic School (2019-09 – 2024-06)