Student Brand Manager at Student Cribs (2024-10 – 2025-07)
- Managed prospective tenant enquiries by recording contact details, viewing preferences, property interests, and follow-up notes in internal tracking/CRM-style systems.
- Delivered property tours by matching room features, contract details, location benefits, and student-living requirements to individual tenant needs.
- Prepared viewing summaries and follow-up communication to help prospective tenants compare options, understand next steps, and progress toward bookings.
- Promoted available properties through personal networks and social media channels, creating informal lead-generation activity across the student community.
- Supported the customer journey from first enquiry to post-viewing follow-up, helping prospective tenants understand booking steps and after-sales support.
International Business Development Manager at Perfectpays Ltd. (2024-03 – 2024-08)
- Identified and compared suppliers across East and South Asia by reviewing product suitability, pricing, minimum order requirements, delivery timelines, and communication reliability.
- Used CRM/contact database tools and onboarding trackers to register Chinese customers, update client records, monitor communication history, and support follow-up activity.
- Managed bilingual supplier and customer communications, including product enquiries, quotations, contract-related information, and third-party vendor coordination.
- Maintained supplier comparison notes, purchasing records, and client requirements using spreadsheets and internal records to support clearer procurement decisions.
- Combined business development, procurement, and customer relationship tasks to support product portfolio expansion and more organised supplier/client management.
Teaching Assistant at Guangxin Middle School (2023-07 – 2023-09)
- Supported English, Chinese, and geography lessons by preparing classroom materials, assisting group activities, and adapting explanations to different student proficiency levels.
- Maintained communication between students, teachers, and parents by relaying progress updates, classroom issues, and learning needs in a clear and sensitive manner.
- Assisted with lesson planning and classroom organisation, helping teachers manage student participation, bilingual learning tasks, and collaborative exercises.
Editorial Intern at China Cultural Media Group Co. Ltd. (2021-10 – 2021-12)
- Coordinated with editorial and production departments to prepare newspaper and digital content in line with institutional publishing standards and approval processes.
- Drafted and edited articles for print and digital publication, covering cultural topics, national policy themes, and local community issues.
- Checked article structure, tone, and factual consistency before internal review, developing stronger attention to accuracy and publication standards.
- Developed experience working in a high-pressure, regulated media environment, where accuracy, tone, and internal review procedures were central to publication.
Reporting & Editorial Intern at Shenzhen Media Group (2021-08 – 2021-10)
- Conducted in-person street interviews, gathered public opinion on current social issues, and converted field material into civic news content for broadcast and online use.
- Wrote and edited short articles based on live reporting, ensuring interview material was structured into clear, timely, and audience-relevant news stories.
- Prepared concise interview notes and story angles for editorial review, helping transform raw public responses into usable media material.
- Supported multi-platform distribution by preparing social media updates and assisting with live audience interaction during streaming activity.
Editorial & Digital Marketing Intern at caijing.com.cn (2021-04 – 2021-07)
- Led a three-person team producing short-form video content for TikTok and similar short-form platforms, coordinating topic selection, shooting/editing workflow, publishing schedules, and performance review.
- Helped grow a new short-form account to 10,000 followers within one month by adapting editorial topics into platform-native video formats and responding to audience engagement data.
- Supported client-facing multimedia and advertorial projects, including Huawei-related promotional content, by aligning client briefs with editorial tone and digital audience expectations.
- Edited and prepared visual/video assets using Adobe tools, supporting the production of social media, promotional, and advertorial content across digital formats.
- Used user feedback and basic performance indicators to refine content planning, media format choices, and promotional messaging.
English Tutor at Self-employed (2018-08 – 2020-04)
- Delivered personalised English lessons for children at different proficiency levels, preparing tailored learning materials, vocabulary exercises, and speaking practice activities.
- Recorded student progress, identified recurring learning difficulties, and adjusted teaching strategies based on feedback from students and parents.
- Promoted tutoring services through social media and referrals, building a steady client base while balancing teaching work with academic responsibilities.
