Customer Service Team Member
Send a job offer directly to this candidate
Motivated young professional, 18 years old and recently completed my studies in Business, Psychology and Human Biology at College. Predicted final grades are a distinction (in Business) and two merits. I am a hardworking, reliable and friendly person seeking employment (part or full time) post finishing my education in college.
I have excellent customer service and communication skills, with a friendly, approachable and professional manner. I enjoy interacting with customers of all ages and take pride in delivering a positive customer experience. I am confident handling customer enquiries, resolving issues effectively and promoting products and services where appropriate.
I am experienced in cash handling and till operation, with good numeracy skills and a high level of accuracy when processing payments and transactions. I am also familiar with stock replenishment and inventory management. I work well in fast-paced environments and am able to multitask effectively while maintaining attention to detail.
I am highly organised, manage my time well and consistently demonstrate punctuality, reliability and flexibility. I remain calm and professional under pressure and can prioritise tasks to ensure work is completed to a high standard. As a strong team player, I enjoy collaborating with colleagues while also being capable of working independently when required.
I have a positive attitude, a strong work ethic and a willingness to learn new skills and take on additional responsibilities. I am committed to maintaining high standards of presentation and service. Through my experience, I have developed an understanding of the importance of creating a welcoming atmosphere and ensuring customers receive excellent service at all times.
Customer Service Team Member - Schuh - Bullring, Birmingham
(2025-05 - 2025-09)
Part-time seasonal role working in a busy retail store environment
Customer Service Team Member - Naked Bakes
(2024 - 2024)
3-month volunteering placement (as part of Duke of Edinburgh Bronze Award) at a bakery/coffee shop
Business, Psychology and Human Biology - Cadbury Sixth Form College, Birmingham (2024-09 - 2026-05)
GCSE - Swanshurst School, Kings Heath, Birmingham (2019-09 - 2024-06)
