Aya Fakhi

Healthcare professional with 1.8 years of experience as a Dental Nurse

Talent

LondonMember since September 28, 2026

Patient-focused communicationProfessional customer serviceProfessional telephone and face-to-face mannerHandling patient enquiriesPatient confidentialityTeamworkOrganisationPrioritisationAttention to detailFollowing practice proceduresSafeguardingConfidentiality requirementsHygiene and infection control

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Patient-focused communicationProfessional customer serviceProfessional telephone and face-to-face mannerHandling patient enquiriesPatient confidentiality

About

Caring, reliable and responsible healthcare professional with 1.8 years of experience working at One Complete Dental as a Dental Nurse. Experienced in providing patient-centred care, supporting patients who may be anxious or vulnerable, maintaining high standards of hygiene and infection control, and working effectively as part of a busy dental team. Confident communicating with patients in a calm and professional manner, helping appointments run smoothly, handling sensitive information appropriately and maintaining patient confidentiality.

Comfortable speaking with people from different backgrounds and able to communicate in Arabic, including the Moroccan dialect. Currently completing my Dental Nursing Apprenticeship, with completion expected in October 2026.

Experience

Dental Nurse at One Complete Dental (Present)

Provide professional and compassionate support to patients throughout their appointments.
Welcome and communicate with patients in a calm, respectful and reassuring manner, particularly those who are nervous or anxious.
Communicate clearly with patients, colleagues and healthcare professionals and respond appropriately to questions or concerns.
Support the smooth flow of appointments by preparing clinical areas and equipment and ensuring the team is ready for scheduled treatments.
Maintain patient confidentiality and treat sensitive personal and clinical information appropriately.
Follow practice procedures and workplace policies carefully, including safeguarding and infection control requirements.
Stay organised in a busy environment, prioritising time-sensitive tasks and supporting the wider practice team.
Maintain high standards of cleanliness, hygiene and infection control across clinical areas.
Assist dental professionals during treatments while ensuring patients' safety and wellbeing.