In my current position, I've been wearing many hats:
- I lead a team of 10 spread across the UK, India, Canada, and the US. We work closely with various departments on everything from web development to Salesforce integration and cybersecurity.
- Recently, I spearheaded the implementation of a Security Incident Response Plan. It was a big undertaking that involved coordinating with IT, legal, and other teams. We ran simulations to test it out and keep improving it.
- I've also managed several digital and data projects using agile methods. This included web development with WordPress and Joomla, and setting up Master Data Management systems.
- One of my proudest achievements was automating our eBook self-sampling process. We saw a 60% increase in sampling and cut costs by 10%.
- I've also led projects to improve website accessibility and expand payment options on our e-commerce platforms.
Throughout all of this, I've kept a close eye on budgets, resources, and potential risks.
I'd love the chance to chat more about how my experience could benefit your team. Let me know if you'd like to set up a call.