Ayodeji Adedigba

A strategic and improvement-focused operational leader with extensive experience delivering high-quality services across health, social care, and complex public‑sector environments. Skilled in service redesign, governance, quality assurance, and performance improvement, with a proven ability to lead multi-disciplinary teams, strengthen operational delivery, and embed safe, person-centred practice. Brings a strong analytical background from large-scale digital transformation programmes within central government, combined with hands-on leadership of supported‑living and regulated care services, including achieving CQC "Good" ratings across multiple sites.

Experienced in risk management, safeguarding, workforce development, budget oversight, and partnership working with commissioners, local authorities, and safeguarding boards. Committed to improving patient experience, reducing variation, and driving continuous improvement across 24-hour services.

Business Analyst (Manager) - Deloitte

(2022-08)

• Led major digital transformation and discovery programmes across the Home Office, DWP and MoJ, improving operational efficiency, service quality, and system resilience.
• Managed end‑to‑end delivery of complex programmes, ensuring alignment with operational requirements, compliance standards, and strategic objectives.
• Re‑engineered processes using detailed As‑Is/To‑Be modelling, identifying gaps and implementing improvements that enhanced service performance and user experience.
• Strengthened governance and quality through data mapping, GDPR‑aligned classification, UAT, and impact assessments.
• Partnered with senior stakeholders to shape roadmaps, refine backlogs, and support Agile delivery across multi‑disciplinary teams.
• Managed the end-to-end delivery of the Transit Project, overseeing multiple milestones to ensure full compliance between Home Office operational requirements and international carrier processes. This included aligning workflows with ICAO recommendations, strengthening border security measures, and ensuring that all carriers adhered to UK immigration and aviation compliance standards.
• Delivered comprehensive business analysis outputs, including requirements elicitation, INVEST-compliant user stories, acceptance criteria, functional designs, wireframes, prototypes, and data models, ensuring clarity, traceability, and alignment across multidisciplinary teams.
• Strengthened Agile delivery practices by partnering closely with Product Owners to define product roadmaps, refine backlogs, support sprint planning, and facilitate stakeholder engagement, securing buy-in across the Home Office and improving delivery cadence.
• Enhanced solution quality and compliance through rigorous data mapping, gap analysis, GDPR‑aligned data classification, UAT execution, and impact assessments, ensuring all products met policy, legislative, and operational requirements.

Business Analyst - Home Office

(2019-07 - 2022-08)

• Delivered comprehensive end-to-end business analysis, producing high-quality requirements, INVEST-compliant user stories, acceptance criteria, functional designs, wireframes, prototypes, and data models that enabled clear, aligned delivery across multidisciplinary teams.
• Delivered comprehensive business analysis across high-profile government services, producing requirements, user stories, functional designs, and prototypes.
• Improved operational processes through structured modelling, feasibility assessments, and service redesign.
• Strengthened compliance, risk management, and quality assurance through data analysis, incident management, and impact assessments.
• Supported Agile delivery, stakeholder engagement, and cross-department collaboration.
• Strengthened Agile delivery and product strategy by shaping roadmaps, refining backlogs, facilitating ceremonies, and securing stakeholder buy-in across government departments, ensuring user-centred and technically feasible solutions.

Business Analyst - Network Homes

(2017-10 - 2019-07)

• Led end-to-end requirements engineering across Agile sprints, producing complete requirement packs, refining user stories, and prioritising backlog items to ensure features aligned with customer needs, contractual constraints, and strategic objectives.
• Led a team of Business Analysts to deliver a major Home Office digital transformation programme, replacing legacy systems with a modern case working platform and overseeing the development of enhanced Application Interfaces that improved data write‑back, streamlined information flows, and strengthened Border Force operational processes.
• Designed and delivered business solutions using prototypes, wireframes, and high-level architectures, supported by detailed functional and technical specifications, enabling clear communication between stakeholders and development teams.
• Re-engineered complex "As‑Is" processes into efficient "To‑Be" workflows, identifying critical paths, recommending automation opportunities, and improving data quality and operational performance across service charge processes.
• Implemented multiple service charge process streams in the live environment, managing risks, dependencies, and stakeholder expectations while ensuring smooth adoption and measurable improvements in service delivery.
• Mentored junior analysts and facilitated stakeholder workshops to embed consistent improvement practices.
• Strengthened organisational capability through stakeholder workshops, staff training, and mentoring of junior Business Analysts, enhancing understanding of business context, improving system adoption, and embedding consistent Business Analysis practices.

Service Manager - Yarrow Housing LTD

(2007-07 - 2017-10)

• Delivered high-quality supported‑living services, embedding Quality Assurance frameworks and ensuring compliance with Essential Standards of Quality and Safety.
• Managed multiple services to successful CQC "Good" ratings through strong governance, risk management, and service improvement.
• Led and developed staff teams and service managers, overseeing recruitment, supervision, training (including MCA, DoLS, PCP), and performance management.
• Coordinated person-centred planning, ensuring residents' independence, well-being, and safety.
• Built strong multi-agency partnerships with commissioners, safeguarding teams, and health professionals.
• Oversaw budgets, petty cash, rota planning, on-call duties, and operational continuity across services.
• Supported the Chief Executive with business cases, strategic planning, and contract negotiation with local authorities.
• Led digital transformation by implementing a digital rota system, improving efficiency and oversight.

Agile Scrum Master Certification (2026)

Agilist SAFe Certified Professionals (2022)

International Diploma in Business Analysis - Business Analysis (2020)

MSc - Business Systems Analysis and Design (2019)

ILM Level in Team Management (2013)

Prince2 Certified (2012)

NVQ 2, 3, and 4 In leadership and Management in Care - Leadership and Management in Care (2008 - 2012)

MSc - Computer Security and Audit (2009)

Post Graduate Diploma - Information Security and Assurance (2008)

B. Tech - Agronomy (1998)