Ayoub

Laboratory operations and community support professional currently supporting the Imperial White City Incubator and its early-stage science and biotechnology ventures. Experienced in shared laboratory and facility operations, health and safety compliance, member support, inductions and tours, community activity, operational administration and issue resolution. Holds a Level 3 Laboratory Technician Apprenticeship (Distinction), CIEH Level 3 Health and Safety in the Workplace and First Aid at Work.

Laboratory & Operations Support Assistant at Imperial White City Incubator (2026-05 – Present)

• Support the safe, efficient day-to-day operation of shared laboratories, facilities and communal areas used by early-stage science and biotechnology ventures, responding to changing priorities and operational issues across a busy multi-user environment.
• Act as a primary point of contact for members, providing a professional and welcoming service, resolving day-to-day enquiries and communicating operational updates clearly and promptly.
• Support shared equipment, laboratory waste processes and supplier/service-provider coordination, helping maintain reliable facilities and escalating faults or issues when required.
• Review Hazard Analysis Forms (HAFs), monitor renewals and conduct laboratory inspections, chemical audits and walk-arounds covering inventories, storage, labelling, PPE and safe working practices; document and report incidents or non-conformances.
• Induct new occupants and facility users, deliver laboratory and facility tours, and support community events, room/setup requirements and visits across the Incubator.
• Prepare lease documentation through DocuSign and maintain SharePoint records for occupancy, renewals and compliance, balancing planned administration with frequent operational interruptions.
• Act as a certified workplace First Aider, providing first-response support when required.

Laboratory Technician Apprentice at Institute of Cancer Research (2024-02 – 2025-08)

• Worked in a cancer research laboratory to strict safety, quality and operational procedures, maintaining stocks and following COSHH/HSE requirements for laboratory materials.
• Performed mammalian cell culture and other experimental techniques, analysed data in Excel and communicated findings through presentations and outreach activities.

Recruitment Consultant at MedicsPro (2023-04 – 2024-01)

• Worked in a busy office coordinating staffing requirements, databases and schedules while liaising with healthcare providers and candidates and resolving enquiries professionally.
• Developed strong customer service, issue handling, stakeholder communication and prioritisation skills while managing competing demands.

Delivery Driver (Part-Time) at Amazon Flex (2025-10 – 2026-04)

• Managed time-sensitive routes independently, adapting to changing priorities and customer issues while maintaining reliable service.

Runner / Front of House Assistant at COYA Restaurant (2022-07 – 2023-03)

• Provided professional front-of-house support in a fast-paced customer-facing environment, contributing to a welcoming and high-standard guest experience.

Level 3 Laboratory Technician Apprenticeship in Laboratory Technician – Institute of Cancer Research

CIEH Level 3 Health and Safety in the Workplace in Health and Safety – Chartered Institute of Environmental Health (2026-08)

First Aid at Work in First Aid – Imperial College (2026-07)