DATA ANALYST AND BUSINESS SUPPORT OFFICER
I am a highly motivated individual with a strong desire to complete duties and responsibilities to a high standard. I enjoy working hard and feel comfortable handling the challenges of working under pressure. I believe that meeting targets and deadlines brings great rewards, especially in terms of personal satisfaction.
I work well as part of a team, but I am also confident working independently and using my own initiative to solve problems. I am happy to take on a leadership role when required and have done so on several occasions. I have worked in an administrative environment since 2009 and fully understand the expectations of the role, including the importance of GDPR.
I often set high expectations for myself, but I view this positively—as a reflection of my professionalism and commitment to achieving excellent results. The majority of my employment history has been in supporting business administrative roles.
NHS Data Analyst and Business Co-ordinator - Dorset County Hospital NHS Foundation Trust
(2026-03)
Providing administrative support within the Temporary Staffing team at Dorset County Hospital. Coordinating bank staff and agency staff bookings to maintain safe staffing levels across the Trust. Assisting with recruitment and onboarding, delivering excellent customer service, and working closely with the HR department, Recruitment, Education, and Clinical teams. We use complex IT systems and programmes to manage staffing requirements efficiently in a fast-paced environment.
Self-Employed Business Management - Maid Brigade Services - Bournemouth and Poole area
(2025-07 - 2026-02)
Self-employed business owner with hands-on experience managing day-to-day operations and working directly with clients across the Bournemouth and Poole area. Running own business means organising own workload, managing schedules and deadlines, and handling quotes, invoices, and finances. Although the work has been very rewarding, it's also been physically demanding and has required a lot of organisation, resilience, and self-discipline, which has helped develop strong problem-solving skills, reliability, and confidence working independently.
Senior Business Support Officer - BCP - LifeLine
(2025-07 - 2025-11)
Playing a crucial role in providing essential guidance and technical support at an advanced level of knowledge in that area, fostering development, and championing new systems and ways of working.
Clinical Administration Support Officer - Dorset HealthCare University NHS Foundation Trust
(2024-04 - 2025-07)
Providing administrative support and support the Team Lead and Clinical Lead Nurse to ensure effective delivery of the health service. Being the point of contact for the health team and external agencies and the first point of contact for patients wishing to make appointments or enquiries and deal with appropriately.
Pre-Surgical Preparation Administration Support - East Kent Hospital University NHS Foundation Trust
(2023-07 - 2024-04)
Providing comprehensive administrative, clerical support to the Pre-surgical Preparation team, predominantly in the new Vascular/urology admissions ward. Additional support to the EOC admissions area and pre-assessment Work in a team-based service providing support for each other and ensuring continuity of the service. Retrieval of medical records/case notes and support integration to electronic records. Booking in patients and support admission of planned patients for surgery.
Central Administration - The Canterbury College
(2019-09 - 2023-07)
Provided administrative and organisational support to Heads of Department and teaching staff across curriculum areas. Supported the coordination of school events and served as an exam invigilator as required.
Managerial Administrator - KCHFT NHS Foundation Trust
(2018-09 - 2019-08)
Organising events and attending meetings, taking meeting minutes, dealing with telephone calls and queries, ordering and authorisation of stock, diary management, recording and reporting data, meeting and greeting at interviews, project support and providing administrative support at other managerial meetings
Personal PA & Self-Employed Hairdresser and Beautician (hobby) - Work from home and other various locations in Canterbury - Canterbury
(2016-08 - 2018-09)
Personal PA: Diary Management, Accountancy, Administration, Prepare Bookings and Meetings, Occasional errands and other household chores. Self Employed: Perform various hair and beauty treatments. Managing social pages. Manage calls, texts and emails.
Marketing, Administration, Customer Service and Booking Co-ordinator - The Bournemouth and Poole College of Further Education
(2015-03 - 2016-07)
To meet the needs of the commercial industry and ensure the smooth running of both the reception and dispensary area to support the training environment. To plan and implement marketing and promotional activities for the salons to increase the client base using social media.
Reception / Administrator - Bishop Of Winchester Academy
(2014-09 - 2015-02)
Making Incoming and outgoing calls to school's lectures and student parents. Dealing with Posts, Emails and Delivery. Security of main doors. Handing students' personal detail with confidentiality. Admin jobs for the Principal's PA and lectures.
Administrator Coordinator - The Royal Bournemouth and Christchurch Hospital
(2013-09 - 2015-03)
Completing office/administration duties in different departments of the Royal Bournemouth Hospital. Surveying patients on wards and reporting to a manager. Also handling high-level confidential patient information and files.
GCSEs - Ringwood School
BTEC First Diploma In Business - Business - Bournemouth and Poole College of Further Education (2007-09 - 2008-06)
BTEC Introductory Diploma - Business, Retail And Administration - Bournemouth and Poole College of Further Education (2006-09 - 2007-06)
Diploma - Woman's & Gent's Hairdressing - MidKent College (2016-09 - 2017-07)
Certificate - First Aid - Canterbury College (2018-04)
