Ayub Osman

Highly vigilant, SIA-qualified Door Supervisor and CCTV Operator with over 4 years of diverse experience across retail, high-profile public events, and critical infrastructure. Proven track record of managing large crowds, mitigating theft, and securing high-value assets. Skilled in conflict de-escalation, access control, and team leadership. Adaptable, resilient, and mobile security professional dedicated to maintaining a safe, secure environment for clients, staff, and the general public.

Retail Security Officer - Mitie - West London, UK

(2024-11)

• Loss Prevention: Serve as a visible deterrent against theft, shoplifting, and anti-social behaviour across multiple high-volume Co-op retail locations, including Chiswick High Street, Queens Park, and Station Parade.
• Crowd Control: Successfully managed massive public crowds and maintained order at the Wembley Stadium Co-op branch during major event days.
• Customer Safety: Escalate security presence while providing a safe, welcoming shopping environment for customers and staff.

Event & Site Security Officer / Supervisor - H&D Recruitment - London, UK

(2021-12 - 2024-11)

• Event Leadership (Queen's State Funeral): Promoted to a supervisory role to lead a team of stewards; strategically deployed staff based on individual strengths to ensure flawless public safety operations.
• Stadium Security (Wembley Stadium): Conducted rigorous entry-point safety sweeps, including body searches, bag checks, and metal detector wand operations to intercept prohibited items.
• Asset Protection (Central London Construction Sites): Guarded heavy machinery, tools, and materials against theft and vandalism; monitored access control points and actively flagged on-site safety hazards.
• Traffic & Crowd Management (Newmarket Races & Festivals): Controlled vehicle and pedestrian traffic near racetracks and vendors, ensuring safe horse crossings during peak operational hours.
• Critical Infrastructure (Thurrock COVID-19 Testing Centre): Prevented trespassing, directed heavy goods vehicles (HGVs) into designated parking bays, and coordinated safety logistics seamlessly via two-way radio.

IT Support Technician - Dalmar Heritage and Family Development - Enfield and Haringey, UK

(2019-01 - 2021-12)

Maintained and troubleshot hardware and network systems for a community education organisation spanning Enfield and Haringey. Collaborated on the development and launch of the organisation's primary website, sharpening technical and digital problem-solving skills.

GCSEs - General Education