Azeem Mohammed

Experienced and commercially focused professional with over 10 years' success across telecoms, retail leadership, and customer operations. Strong track record of delivering against performance targets, developing high-performing teams, and driving revenue growth through a balanced approach to customer experience and commercial outcomes. Currently operating as a Regional Business Consultant (RBC), supporting wider commercial performance through identifying growth opportunities, managing pipelines, and enhancing team capability.

Known for strong stakeholder engagement, a proactive approach to problem solving, and the ability to translate business objectives into clear, actionable results.

B2B High Ticket Sales (RBC) - BT

(2023-08)

• Take ownership of personal and regional commercial performance, managing a structured pipeline of opportunities from identification through to conversion
• Proactively identify new business opportunities through customer engagement, local market awareness, and collaboration with store teams
• Convert warm leads and support the growth of existing accounts through regular engagement and in-life reviews
• Maintain a consistent and organised approach to pipeline management, ensuring opportunities are effectively progressed and delivered
• Apply strong commercial awareness and product knowledge to maximise value across both new and existing customers
• Work closely with store teams to build confidence in business conversations and support overall performance
• Collaborate with regional stakeholders to align activity with wider business objectives and priorities
• Contribute to a strong team culture by sharing best practice and supporting wider regional performance
• Deliver against KPIs and service expectations while maintaining a professional, customer-focused approach
• Build strong working relationships with both customers and colleagues, establishing credibility and trust

Store Manager - Three

(2022-04 - 2023-08)

• Led all aspects of store performance, delivering against sales, service, and operational KPIs
• Developed and coached a high-performing team, improving capability and overall results
• Drove a strong customer-first culture while maintaining focus on commercial delivery
• Identified growth opportunities across both consumer and small business segments
• Ensured compliance with company policies and operational standards

Assistant Store Manager - Three

(2019-10 - 2022-04)

• Supported delivery of store targets through effective coaching and day-to-day leadership
• Played a key role in improving team performance and customer experience metrics
• Assisted in operational management, including rotas, stock control, and compliance

Senior Sales Advisor - EE

(2017-04 - 2019-10)

• Consistently exceeded individual sales targets in a high-performance environment
• Delivered excellent customer service, driving retention and repeat business
• Supported team development through mentoring and sharing best practice

Customer Advisor - EE

(2015-10 - 2017-03)

• Provided high-quality customer service in a fast-paced retail environment
• Built strong product knowledge and sales capability

Outbound B2B Sales Executive - Unitel Direct

(2010-01 - 2015-10)

• Managed outbound sales activity targeting small and medium-sized businesses
• Built and maintained a strong pipeline, consistently achieving sales targets
• Developed strong communication, negotiation, and relationship-building skills