Ramp Agent/Air side Operations - Jet2.com
(2022-07)
- In Support the safe arrival, stand positioning, and timely turnaround of aircraft.
- Coordinate and position airside vehicles and Ground Service Equipment (GSE) to meet operational requirements.
- Load and unload aircraft in line with load plans, weight and balance criteria, and regulatory standards.
- Operate GSE and all airside equipment safely, following company procedures and aviation regulations.
- Maintain a clean, safe, and compliant working environment, ensuring hazards are identified and mitigated promptly.
- Deliver efficient, professional, and customer-focused service that reflects Jet2's brand values.
- Conduct manual handling tasks safely and consistently within required guidelines.
- Communicate clearly with colleagues, flight crew, and supervisors to support smooth operational flow. Conduct FOD (Foreign Object Debris) checks and maintain awareness of aircraft safety zones.
- Perform daily pre-use safety inspections on ground equipment and report defects immediately.
- Work consistently in all-weather conditions while maintaining high operational performance.
- Support irregular operations, including delays, late baggage, and operational disruptions.
- Maintain punctuality and reliability in a rostered shift environment.
Warehouse Operative - Amazon
(2021-08 - 2022-01)
- Handled a wide range of goods, including age-restricted products, food items, and chemicals, in line with Amazon's safety and compliance standards.
- Received, checked, and stored inbound stock efficiently using Amazon's internal processes and RF scanning systems.
- Picked customer orders with high accuracy, maintaining exceptional productivity and meeting departmental targets.
- Packed and shipped orders to meet strict quality requirements and exceed customer delivery expectations.
- Used handheld scanners to follow digital instructions and maintain precise order accuracy.
- Relocated products using forklifts, pump trucks, and power pallet trucks in a safe and controlled manner.
- Consistently met or exceeded performance metrics, contributing to smooth operational workflow.
- Maintained strict adherence to safety, quality control, and production guidelines at all times.
Postman and Driver - HR GO (Agency)
(2020-11 - 2021-04)
- Delivering parcels (tracked, untracked, and special deliveries)
- Delivering mail on designated routes
- Sorting mail for daily walks/routes
- Processing redirections
- Using PDA scanners for accurate parcel tracking
- Issuing red cards for missed deliveries
- Driving vans for delivery rounds
- Using trolleys for walking routes
- Manual handling in line with safety guidelines
Ramp Agent - London City Airport
(2014-12 - 2020-11)
- Handled a Load aircraft using LIR instructions, BRN scanners, and Triple A cards
- Refuel GPUs
- Conduct aircraft marshalling
- Air Start trained & assist with aircraft start-ups
- Perform safe manual handling
- Complete all tasks in a timely and compliant manner
- Operate GSE to move baggage and cargo to/from aircraft
- Escort passengers, including those with special needs
- Communicate effectively with ground staff and flight crews
- Load and unload aircraft baggage
- Monitor passenger safety during boarding/offloading
- Transfer baggage between flights
- Follow safe ground-handling procedures and perform equipment checks
- Comply with all safety procedures and station policies
- Assist with ramp setup and equipment storage
Ramp Agent - Stansted Airport
(2014-06 - 2014-12)
- Handled a Carry out all tasks and procedures accurately and on time
- Operate equipment and GSE to transport baggage and cargo to/from aircraft
- Escort passengers, including special assistance customers
- Maintain communication with ground staff and flight crews
- Load and unload aircraft baggage efficiently
- Monitor passenger safety during boarding and off-loading
- Transfer baggage between flights as required
- Follow safe ground-handling procedures and perform equipment checks
- Comply with all safety regulations and station policies
- Assist with ramp setup and equipment/baggage storage
Sales Assistant/Warehouse - ASDA
(2012-12 - 2013-03)
- Handled a Receive and process deliveries
- Lift and handle heavy stock safely
- Stock shelves and replenish merchandise
- Assist customers in locating products
- Provide product advice and guidance
- Check and monitor stock levels
- Maintain displays and support promotional setups
- Perform safe manual handling
- Apply markdowns to products nearing expiry
Sales Assistant - Mothercare
(2012-12 - 2013-03)
- Delivering Greet customers and provide a friendly shopping experience
- Assist customers in finding products
- Process cash and card payments
- Replenish stock and maintain shelf displays
- Answer customer queries
- Report issues or discrepancies to supervisors
- Provide product advice and guidance
- Handle customer refunds professionally
- Attach price labels and update product pricing
- Support promotional setups and in-store displays
PMO: Receptionist/Uniform Distribution - G4S
(2012-06 - 2012-09)
- Handled Manage guest check-ins, check-outs, room allocations, and general reception duties
- Handle phone calls, emails, customer queries, and arrange taxis/transport
- Conduct patrols and support daily site operations
- Prepare packed lunches and assist with customer service needs
- Issue uniforms and safety boots, including sizing customers correctly
- Pack, organise, and load uniform stock in the warehouse
- Load and unload deliveries as required
Front Desk Associate - All Seasons Leyton Hotel
(2011-07 - 2011-12)
- Handled Manage customer check-ins, check-outs, reservations, cancellations, and no-shows in line with company policy
- Handle enquiries professionally via in-person contact, phone, and email
- Report maintenance issues promptly to the Line Manager
- Create and issue room key cards
- Scan, photocopy, and organise documents, including daily reports and availability paperwork
- Ensure full compliance with company policies, procedures, and licensing laws
- Perform accurate cash handling duties
