Azli Allie

I obtained my matric certificate in 2024 from Silver Oaks secondary school in Johannesburg. I am a dedicated and hardworking individual with excellent mastery skills. I am eager to learn new and exciting things to further develop myself and make the most of each day. Although I am a vibrant young lady who can seamlessly adjust to various situations. I am keen to join an organisation on a learnership or full-time basis.

IT Technical Support at Alefbet Holdings (2025-08 – 2026-08) • Troubleshoot and resolve hardware, software, printer, and network problems.

• Install and configure operating systems, applications, and computer equipment.
• Provide user support both remotely and on-site.
• Maintain and monitor IT systems and network performance.
• Assist users with password resets, email setup, and system access.
• Perform system updates, backups, and routine maintenance.
• Document technical issues and solutions using ticketing systems.

Sales

Consultant at ITALK (2025-06 – 2025-07) • Assisted customers with selecting mobile devices and service plans tailored to their needs.

• Consistently exceeded monthly sales targets and KPIs.
• Maintained up-to-date knowledge of products, promotions, and industry trends.
• Handled customer queries and complaints with professionalism and efficiency.
• Processed sales transactions and managed inventory using POS systems.
• Collaborated with team members to improve store performance and customer satisfaction Sales and Marketing Representative at Pride Promotions (2025-02 – 2025-05) • Perform needs analysis and cost-benefit analysis for clients.
• Sell and promote products to both existing and potential clients.
• Engage in face-to-face (F2F) and business-to-business (B2B) interactions with clients.
• Engage directly with customers, offering solutions through our diverse product line.
• Market Funeral Insurance, Savings Plans, and related products.
• Identify prospective customers, study market trends, analyse competitors, and collect data to refine marketing strategies.
• Maintain relationships with customers or business partners to inform them of new products, services, discounts, or product recalls.
• Achieve marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.
• Establish and maintain positive business relationships with clients.

Administrative

Assistant at GMo's (2024-12 – 2025-01) • Gained valuable work experienced during December holidays • Assisting with customers inquiries, complaints, and positive feedback • Updating daily reports and stock in voices • Designing food special menus.

Grade 12 Certificate – Silver Oaks Secondary School (2024)

Course in Alison Empower Yourself (2025)