Azza Hanafi

A customer focused professional with extensive experience as an ESOL Lecturer and Primary School teacher. Proven abilities to motivate, lead and inspire others to learn. Comprehensive knowledge of the British educational system, with international teaching experience at world recognised institutions.

Effective communicator with diverse people groups, with exceptional organisational and time management skills. Committed and passionate about providing others with a platform for self-advancement where local communities can achieve a more enriched life.

Early Years Teacher - London Early Years Foundation - Harrow Road Nursery, London

(2023-07)

Working with children from 0 to 4 in a preschool setting. Working as part of the team to safeguard, teach and support children mainstream and neurodiverse children.

Functional Skills Lecturer - JJ Fox and Reason Education - Harrow College and various Schools around London

(2020-04 - 2023-04)

SEN and Language Support Teacher

• Teaching literacy, numeracy and ESOL to adults
• Tutoring and supporting students on careers and personal goals
• Continuous assessment and planning in accordance to the students individual needs and interests
• Guiding students with Careers, education and SEN

Volunteer Befriender - Family Lives - Westminster

(2019-02 - 2022-02)

• Attend intensive training sessions including Safeguarding, parenting, autism, Non Violence Resistance
• Support parent with housing needs, translate, attend school meetings, guide, refer and counsel parent
• Complete Inclusive Parenting programme to enhance skills further

Ceremonies Usher - Westminster City Council - Old Marylebone Town Hall

(2018-05 - 2019-05)

• Deliver exemplary customer service to couples, their guests and other visitors to Old Marylebone Town Hall
• Support registrars undertaking ceremonies and other events and help make the Town Hall the premier ceremony venue in London
• Prepare refreshments such as tea and coffee; serve refreshments at ceremonies and events including pouring drinks, laying out canapés, collecting glasses, loading and unloading the dishwasher

Senior Customer Service Specialist and Customer Advisor - Sahara

(2017-10 - 2018-03)

• Dealing with customer enquires face to face and over the phone
• Creating awareness for the company's latest promotional schemes to sales
• Assisting customers with their purchases
• Operating tills and managing financial transactions
• Merchandising the shop floor and creating trending visual displays for new lines
• Cash managing and banking
• Assisting stock handling and preparing for Stocktaking

Family Learning Tutor - Westminster Adult Education Service - London

(2017-03 - 2017-07)

• Conducting group creative workshops for parents and their children (early years)
• Planned, created managed workshops
• Community outreach
• Lead guidance and advice sessions
• Working with a diverse cross section of the community
• Safeguarding and risk assessments

ESOL Lecturer - Waltham Forrest College - London

(2017-03 - 2017-06)

• 1 to 1 and small group teaching adults English
• 1 to 1 tutoring and continuous assessment
• Gaining a trust and bond with the student
• Marking work, creating and delivering lesson plans and curriculum activities
• Exam invigilating
• Safeguarding and data protection

English Teacher - Abu Dhabi Vocational Education Training Institute (ADVETI) - Abu Dhabi

(2016-01 - 2016-07)

Early Years Practitioner - Khartoum International Community School - Khartoum, Sudan

(2013-08 - 2015-07)

ESOL Lecturer - City of Westminster College - London

(2004-09 - 2011-07)

Learning Support Assistant - Select Education - South East London, UK

(2001-09 - 2004-07)

English teacher - Sudan Volunteer programme - Khartoum, Sudan

(2002-09 - 2004-07)

Bachelor of Arts - Third World Development Studies - University of East London (1996-09 - 2000-06)

Certificate - Teaching English to Speakers of Other Languages (TESOL) - Trinity College (2005-07 - 2005-08)

PGCE - Teaching English For Speakers of Other Languages (ESOL) - University of Greenwich (2005-09 - 2006-06)

Level 3 Cache Diploma - Children and Young Peoples Workforce 0-19 years - WAES (2012-10 - 2013-04)

Certification - Making the PYP happen - TAALEEM (2014-10 - 2014-10)

Certification - The importance of Play based Learning - Workshop (Amman, Jordan) (2014-10 - 2014-10)

Level 2 Certificate - Information Advice and Guidance CPCAB - NCFE (2018-01 - 2018-07)