Transactional Procurement Assistant - NHS Arden & Greater East Midlands CSU
(2024-06)
Responsible for providing high-quality transactional procurement support across digital, data, and technology categories within a busy NHS commissioning environment.
- Process high volumes of purchase requisitions into accurate purchase orders within SLA targets, maintaining continuity of supply and service delivery
- Provide responsive first-line support for procurement queries, enabling stakeholders to navigate processes efficiently and adhere to governance requirements
- Coordinate business travel bookings across Oracle, ISFE2, and CTM systems, ensuring accuracy and alignment to organisational procedures
- Assist in spend analysis activities, contributing to identification of savings opportunities and potential contract development
- Maintain procurement pipelines, dashboards, and workplans, improving visibility, tracking, and forward planning across the team
- Ensure full compliance with NHS England Standing Financial Instructions (SFI) and internal governance frameworks, reducing risk and supporting audit readiness
- Produce regular reports and support KPI tracking, strengthening data quality and performance monitoring
- Build effective working relationships with internal stakeholders, promoting understanding of procurement processes and improving compliance
- Contribute to continuous improvement initiatives, supporting more efficient and streamlined procurement operations
Strategic Buyer Clinical Procurement - Manchester University NHS Foundation Trust
(2023-10 - 2024-06)
Delivered procurement services across clinical and non-clinical categories, ensuring value for money and compliance with NHS procurement frameworks.
- Managed end-to-end procurement activity across revenue and capital budgets, ensuring timely and compliant sourcing
- Delivered procurement solutions for clinical consumables, including dental and transplant supplies, supporting uninterrupted patient services
- Conducted robust supplier evaluations, quotation analysis, and benchmarking to inform value-driven purchasing decisions
- Contributed to cost improvement through effective supplier engagement and negotiation activity
- Strengthened contract compliance, reducing off-contract spend and improving adherence to NHS frameworks
- Built effective working relationships with clinical stakeholders to align procurement activity with service needs
- Supported delivery of procurement plans and projects across multiple service areas, maintaining pace and quality
- Ensured full compliance with NHS Standing Financial Instructions, procurement regulations, and governance requirements
- Monitored supplier performance, proactively identifying and escalating risks to maintain supply continuity
- Provided reliable support to senior procurement staff, demonstrating readiness to step up and deputise when required
Procurement E-Commerce Officer - Manchester University NHS Foundation Trust (Trafford General Hospital)
(2021-12 - 2023-10)
Procurement E-Commerce Officer with hands-on experience supporting end-to-end procure-to-pay (P2P) processes within a large NHS Trust, specialising in catalogue management, system accuracy, and resolving transactional issues to maintain efficient, compliant procurement operations.
- Maintained and updated electronic supplier catalogues, ensuring accuracy of pricing, product data, and contract compliance across procurement systems
- Acted as a key point of contact for resolving invoice discrepancies and catalogue errors, supporting timely and accurate processing of transactions
- Delivered front-line support via the procurement helpdesk, assisting internal users with system queries and promoting effective use of e-procurement systems
- Extracted and analysed procurement data to support reporting, performance monitoring, and informed decision-making
- Worked across multiple systems including Integra, GHX Nexus, and NHS Supply Chain, ensuring consistency and data integrity
- Contributed to KPI reporting, identifying opportunities to improve data quality and procurement efficiency
- Supported ongoing improvements to e-procurement systems and processes, contributing to service enhancements and standardisation
- Liaised with suppliers and internal stakeholders to resolve operational issues and maintain continuity of supply processes
- Maintained accurate, audit-ready records in line with organisational and governance requirements
Procurement Buyer - BSOL Procurement Collaborative (University Hospitals Birmingham)
(2005-05 - 2021-12)
Delivered high-volume, end-to-end NHS procurement services across a complex, large-scale organisation, driving cost efficiencies, strengthening supplier performance, and maintaining full compliance with procurement regulations and Standing Financial Instructions.
- Managed the full procurement lifecycle, ensuring timely and compliant sourcing to support critical clinical and operational services
- Delivered measurable cost savings through effective supplier negotiation, spend consolidation, and value-focused purchasing decisions
- Led quotation exercises and supplier evaluations using e-tendering platforms, improving procurement transparency and auditability
- Ensured full compliance with NHS procurement policy, legal frameworks, and SFIs, maintaining robust audit trails and minimising risk
- Handled high-volume purchase orders and transactional activity with accuracy, supporting uninterrupted service delivery
- Optimised stock control and inventory processes, reducing waste and improving stock availability
- Resolved complex invoice queries and pricing discrepancies, safeguarding financial accuracy and supplier relationships
- Supported non-contract spend reduction and urgent purchasing requirements, ensuring continuity in high-pressure environments
- Contributed to catalogue management and product recall processes, enhancing patient safety and product governance
- Provided support and informal training to junior staff, strengthening team capability and consistency of practice
Sales Order Processor / Customer Services - Sola Optical UK Ltd
(1997-02 - 2005-05)
Customer Service Advisor - Legal Services Commission
(1995-07 - 1997-02)
