Senior Medical Secretary
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A flexible, determined, enthusiastic and highly efficient Personal Assistant. Have experience of working in a busy office environment dealing with day-to-day operational issues, client queries, complaints and personnel issues. My background is predominantly medical or legal. I have been fortunate to learn various aspect of both sectors.
Senior Medical Secretary - Southampton, Hampshire
(2019-09)
My role is extremely varied and includes the following duties:
Recruitment Administrator/Personal Assistant - PBS4 - Southampton
(2017-07 - 2019-09)
Joined as a Recruitment Administrator, my role was extremely varied in that I assisted with recruitment from advertising with a virtual agency/company website through to induction. I am familiar with using Google Docs/Google Calendars/Gmail, Care Realm, Rota Cloud, as well as setting up IT accounts for staff. I placed adverts for vacancies with virtual recruitment agencies and updated the company website on a regular basis to ensure it was kept up to date with regular vacancies.
Each month I collated timesheets/rotas and prepared the payroll for the Accountants. I provided confidential secretarial administration support to the Management team and administration support to all the Support Workers and other staff members of PBS4.
Personal Assistant - Lamport Bassitt/Pitmans Solicitors - Southampton
(2009-11 - 2017-06)
During December 2015 the Personal Injury Department ceased trading. I secured a personal assistant role in the Private Client Department and I assisted two full time Solicitors, Legal Assistant and a Paralegal. In addition to general office tasks I ensured the database was kept fully up to date along with arranging mail shot letters to family/clients (dependant on what the subject of the mail shot was) and monitor all responses received.
I ensured all original documents were logged correctly and stored safely in the strong room and dealt with enquiries/requests for original documents as and when required. Familiar and adhering to Data Protection – Patient/Client Confidentiality, Discrimination and Money Laundering. Joined the firm to assist in the Company Commercial Department.
I was helping out in various departments to include Conveyancing, Litigation and Private Client. I am confident using Microsoft Office 2010 (Word, Excel and Outlook), Big Hand, Visual Files, Carpe Diem, Hummingbird, Open Text Document Management System, Interaction CRM, Swyxit Telephone System and Kofax High Speed Scanner.
Personal Assistant/Office Manager - Southampton University Hospitals Trust
(1998-12 - 2009-11)
Joined the NHS as a part time secretary after having my first child. Progressed to Office Manager within the NHS with promotion at each level. I have worked in various specialities such as Speech & Language Therapy (Central Health Clinic), Paediatric Physiotherapy (Ashurst Hospital), Child and Family Guidance (Central Health Clinic), Southfields Low/Medium Secure Unit (Tatchbury Mount) and Cardiothoracic Department (Southampton General Hospital).
I have used various packages within the NHS, Microsoft Office Suite, E-Docs, E-Quest, E-CAMIS and audio dictation.
NVQ Level III - Management
NVQ Level III - Administration
RSA I, II and III - Typing
