Compliance Officer - Staffing Professionals PVT. LTD - London, UK
(2022-08)
NHS & Private Healthcare Sector
- Collaborated with leadership teams to analyse compliance processes, policies, audit feedback, and onboarding performance.
- Enhanced organisational accountability by assigning tasks related to assessments, mitigation, monitoring, and auditing.
- Led workshops and stakeholder meetings with compliance heads, external auditors, and business managers to gather requirements and resolve operational issues.
- Conducted data mapping and gap analyses to assess workflow effectiveness and identify risks.
- Documented business objectives, risks, assumptions, dependencies, and impacts to support process redesign.
- Recommended and implemented automation tools to streamline workflows, reduce errors, and enhance candidate onboarding efficiency.
- Ensured continuous optimisation of compliance processes to meet framework and regulatory expectations.
- Full knowledge of NHS Employers Check Standards (DBS, RTW, immunisations, training, registration checks, OH).
- Managed compliance for NHS frameworks including CCS, Workforce Alliance, HealthTrust Europe (HTE), CPP, and LPP.
- Performed internal file audits, quality assurance checks, and compliance gap analysis to ensure audit-readiness.
- Prepared comprehensive evidence packs for scheduled, unscheduled, and spot audits.
- Maintained accurate and up-to-date compliance documentation for all healthcare staff.
- Tailored compliance requirements for off-framework private healthcare clients.
- Delivered compliance training to consultants and new starters to improve accuracy and reduce errors.
- Developed tools including checklists, version control systems, naming standards, and expiry trackers.
- Conducted root-cause analysis following audit outcomes and implemented corrective and preventive actions.
Educational Consultant - Life Edu LTD - London, UK
(2021-01 - 2022-01)
- Identified student and institutional needs to provide tailored educational support solutions.
- Provided training to teachers and education professionals to support high-quality learning delivery.
- Conducted research, presented solutions, and collaborated with stakeholders to implement best practices.
- Worked in accordance with professional codes of conduct and maintained strong client engagement.
Assistant - Safe Plan LTD - London, UK
(2020-06 - 2021-06)
- Managed recruitment and sourcing of security guards and fire marshals during COVID-19 demand surges.
- Coordinated with managers to understand staffing requirements for various contracts.
- Supervised fire marshals and ensured fee structures and compliance requirements were met.
- Maintained client documentation, managed KYC records, and conducted site inspections.
- Led onboarding of new staff and balanced administrative workloads.
- Delivered health and safety training focused on COVID-19 mitigation.
Service Ambassador - Deloitte USI / Jones Lang LaSalle - India
(2018-03 - 2019-11)
- Acted as the primary customer-facing representative supporting events and client marketing campaigns.
- Administered large meetings, events, and tours for high-profile clients.
- Utilised ServiceNow for incident reporting, service requests, and workflow management.
- Assisted clients with facility navigation and technical support.
Machine Room Coordinator - NIIT - India
(2010-03 - 2012-06)
Corporate Training Organisation
- Organised and managed full training logistics including AV, materials, manuals, and technical support.
- Coordinated room bookings, access permissions, photography, and trainer communication.
- Maintained attendance records, feedback sheets, and issued completion certificates.
