Bb Cheesmur

I am an enthusiastic, dedicated and loyal employee who is always looking to enhance my skills and take on new challenges. I am a hardworking individual who strives to achieve my best in all areas. I am proficient working in a team, but also work well independently. I have good communication skills and a positive can do attitude towards my work. In my next role I am looking to take on new challenges and additional responsibilities.

Complex care assistant

Sugarman health and wellbeing - January 2025 - present

Responsibilities

-Delivered high-quality, person-centred support while building strong relationships with clients and families.

-Communicated effectively with clients, relatives, and multidisciplinary professionals to ensure excellent service.

-Managed schedules, maintained accurate records, and prioritised tasks in a fast-paced environment.

-Demonstrated strong problem-solving skills and adaptability when responding to changing client needs.

-Provided exceptional customer-focused care with professionalism, empathy, and attention to detail.

Bar Team Leader at Bourne Leisure (2019-03 – 2023-09)

• Key holder
• Keeping track of monthly, quarterly and annual goals
• Working alongside management to assess and improve processes and policies
• Monitoring and reporting on revenue and cashflow
• Upholding company policies
• Training new staff
• Addressing employee complaints or performance issues as needed
• Ensuring all health and safety policies are adhered to

Haven team member at Bourne Leisure (2018-03 – 2018-11)

• Handled customer complaints, following up and ensuring all queries were dealt with within an appropriate time scale
• Followed communication procedures, guidelines and policies. Always going the extra mile to engage with customers
• General day to day duties including cleanliness, stock replenishment and cashing up

Kitchen Porter at Restaurant (2016-06 – 2016-12)

GCSE – Wey valley

Level 3 in health and social care – Weymouth college