Beata Hajduk

Computing Science graduate with a strong foundation in data analytics, database development, software engineering, business reporting, and process improvement. Experienced in transforming operational and business data into meaningful insights using SQL, Python, Power BI, Tableau, and Excel. Skilled in database design, KPI reporting, dashboard development, ERP systems, and extensive business process optimisation.

Combines strong technical knowledge with extensive commercial experience across operations, administration, customer support, quality management, and team leadership. Seeking opportunities within Data Analytics, Data Science, Business Intelligence, Database Administration, Business Analysis, IT Support, Reporting Analytics, and Digital Transformation.

Operations & Data Administrator at ISS Produce, Kent (2025-05 – Present)

• Manage customer accounts and orders for major UK retailers using ERP systems.
• Produce KPI reports and operational analysis to support business decisions.
• Coordinate production planning, stock control, and resource allocation.
• Prepare invoicing data and reconcile stock and financial records.
• Collaborate with finance, logistics, procurement, and production teams.
• Resolve customer queries and maintain strong client relationships.
• Identify process improvements to increase efficiency and data accuracy.

Senior Support Services Technician at ALS Laboratories (2022-03 – 2024-11)

• Developed Power BI dashboards and KPI reporting solutions.
• Produced operational and financial performance reports.
• Analysed business data to support management decisions.
• Managed customer investigations and technical issue resolution.
• Coordinated workload planning and team performance monitoring.
• Created spreadsheets and reporting tools to improve efficiency.

Support Services Technician at ALS Laboratories (2020-02 – 2022-03)

• Maintained data integrity within Laboratory Information Management Systems (LIMS).
• Produced reports and managed technical documentation.
• Supported technical investigations and customer enquiries.
• Performed data entry, validation, and compliance monitoring.
• Assisted with operational reporting and process improvements.

Quality Analyst / Team Leader at David Wood Baking Ltd (2012-09 – 2020-01)

• Analysed production and quality performance data.
• Produced reports and KPI metrics using Excel.
• Supported process improvement initiatives and operational efficiency projects.
• Coordinated teams and monitored performance targets.
• Trained and mentored new staff members.

Quality Control Assistant / Team Leader at Capespan, Sheerness (2007-05 – 2012-09)

• Maintained quality control records and reporting systems.
• Generated operational reports and trend analysis.
• Managed production teams and monitored performance.
• Worked extensively with Excel, databases, and ERP systems.

BSc in Computing Science – Solent University (2022 – 2026)

– High School of Economics (1999 – 2004)