Beatriz Marxen
Artistic & Cultural Mediator
Talent
London, Greater LondonMember since August 5, 2023
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About
I am an energetic, ambitious, and eloquent graduate with a deep interest in a variety of client-facing roles. I have had the opportunity to work in diverse agencies related to events, tourism, business, and entertainment, providing me with in depth experience in serving clients across different industries. I am fluent in three languages: German, Portuguese, and English, enabling seamless and effective communication with individuals from various backgrounds.
Experience
International Recruiter| Real Recruitment Solutions (RRS), Global | May 2023 – Present (Freelance)
- Conduct client-facing interactions, demonstrating excellent communication and interpersonal skills.
- Utilize selling and negotiation techniques to meet client needs and exceed expectations.
- Support multiple agencies in events, tourism, business, and entertainment industries.
- Welcome and greet visitors, providing a warm and professional first point of contact.
- Managing incoming calls and ensuring prompt and efficient communication.
- Maintain a well-organized front desk area, managing appointments, scheduling meetings with precision.
- Showcased designs as a runway model for prestigious fashion events during fashion weeks in over six countries.
- Featured in television commercials and worked closely with fashion coordinators, acting coaches, and photographers.
- Represented various brands in E-Commerce fashion, such as Farfetch, ASOS, and Massimo Dutti.
- Conducted thorough assessments to identify areas for improvement and strategic mediation approaches.
- Mediated between the company and its clients through effective management of publicity initiatives.
- Implemented targeted outreach programs to foster audience loyalty and increase awareness of theatre events.
- Enabled inclusive access to the museum for visitors to ensure a fulfilling museum experience for all.
- Facilitated communication about presidential events, enhancing visitor participation with the museum.
- Helped to improve all aspects of visitors’ experiences and increase cultural engagement.
- Guided theater visitors to different areas within the showroom, ensuring a seamless experience.
- Collaborated with fellow assistants to prepare the theater for visitor arrival, creating a welcoming environment.
- Assisted with visitor services, including ticketing and seating arrangements, contributing to smooth operations.
- Contributed to the production and promotion of contemporary creations both nationally and internationally.
- Facilitated dialogue to strengthen community relationships and engage new audiences.
- Supported the development of shows, festivals, exhibitions and seminars featuring renowned and emerging artists.
- Delivered exceptional customer service as a waitress, taking orders, serving food and beverages.
- Reported to the floor manager to maintain smooth operations and meet service standards.
- Ensured customer satisfaction through attentive and prompt service, enhancing the dining experience.
- Skillfully oversaw the daily business operations and calendars.
- Verify employee schedules and ensure new hires (bookers/models/actors) understand their roles and duties.
- Handle phone calls regarding complaints and questions about bookingsor further escalations regarding services or products.
Education
Classical / Contemporary Text, Voice and Movement | Royal Academy London | 2023 – Present
Screen Acting | AMA Academy, Lisbon | Jan 2020 – May 2022
- Essential screen acting: Story and script, character and performance, acting methods and techniques, behind the camera skills, screen business and employability.
- Exercises for short form, episodic and long-form productions for film, television and the web.
Bachelor in Artistic and Cultural Mediation | ESELx, Lisbon School of Education | Sep 2019 – June 2022
- Specialization in mediation between institutional agents with decision-making power and financial resources, artists and audiences.
Erasmus | University of Bremen | October 2021 – March 2022
- Studied arts education, sociology and psychosociology, intercultural communication, media studies and the influence of arts in society.
Primary and Secondary School | German School of Lisbon | 2007 – 2018
- Abitur – High School Diploma
- College preparatory high school with advanced placement level classes with requirements responding to an AP International Diploma or having done an IB diploma.