HR Business Partner at Applus Inspection Services Ireland Ltd. (2022-02 – Present)
Playing a strategic role in aligning human resources practices with the overall goals of the company. Focusing on Employee Relations, acting as a trusted advisor to employees and managers, addressing concerns, resolving conflicts, and ensuring workplace harmony. Fostering a positive and inclusive workplace culture.
- Conduct thorough investigations into workplace issues, ensuring fairness and adherence to company policies
- Lead and manage disciplinary procedures, including hearings and follow-ups
- Handle employee grievances, providing mediation and resolution to maintain a positive work environment
- Facilitate one-on-one and group employee meetings to address concerns, provide clarity on processes, and ensure compliance with workplace policies
- Serve as the primary point of contact for legal cases related to employment matters
- Liaise with legal counsel and represent the organization in tribunals or other proceedings
- Ensure proper documentation and evidence gathering for legal cases
- Supported the mediation process from end to end
- Represented the company in legal proceedings in court
- Stay updated on employment law changes and ensure organisational compliance
- Guide managers and employees on the correct application of company policies and procedures
- Develop and maintain documentation for investigations, disciplinary actions, and grievance processes to ensure transparency and compliance
- Provide expert advice to managers and employees on handling sensitive workplace matters
- Support the development of a consistent approach to handling investigations and disciplinary actions across the organisation
- Managed end-to-end recruitment processes, from job postings to onboarding, for roles ranging from Vehicle Inspectors to Head Office positions
- Oversaw the recruitment of overseas candidates, acting as the main point of contact for this complex and high-pressure process
- Coordinated with external recruitment agencies, ensuring the timely delivery of qualified candidates to meet operational needs
- Engaged with union representatives to address employee issues, negotiate terms, and ensure alignment with collective bargaining agreements
- Maintained positive working relationships with the union to resolve disputes and foster collaboration
- Demonstrated resilience and problem-solving skills in managing stressful and sensitive situations
- Supported the development of policies and procedures to improve workplace practices and compliance
- Acted up for Head of Human Resources as required
HR Officer at Musgrave Wholesale Partners Ireland (2021-01 – 2022-01)
Aiding both the warehouse department and transport department in implementing both HR policies and procedures.
- Employee Relations - Investigations, Grievances and Disciplinaries
- Payroll (Warehouse)
- HR KPI Reporting
- Recruitment Process. Interviews, Paperwork
- HR Inductions
- A point of contact for all employees
- Protected Leave for all colleagues
- Ensuring all HR administrative records are updated and maintained
- Building effective relationships with trade union representatives
- Full Knowledge of HR System (Core and Core BI)
HR Administrator at Musgrave Operating Partners Ireland (2017-08 – 2020-12)
Working with our SuperValu Retail Stores to support them with implementing HR Policies and Procedures.
- Providing HR support, guidance and expert advice to Stores and Colleagues
- KPI HR Reporting (Legal Compliance)
- Ensuring New Starters inducted and set on the HR System
- Advising on change and improvements within the organisation
- Fully implementing our Employee engagement and Well-being program into Stores and our Office
- A point of contact for all employee queries
- Maintaining the Staff Rewards Program (Discount Program)
- Full Knowledge of HR System (Core and Core BI)
- Ensuring all HR administrative records are updated and maintained
- Building effective relationships with trade union representatives
- Knowledge of disciplinary, grievance and redundancy processes
- Knowledge for the recruitment, selection and interviewing process
Sales Assistant at Penneys Dundrum Town Centre (2013-06 – 2017-08)
- Day to Day Customer Service
- Till Trained
- Pulling Stock
- Merchandising for all departments
