Reception/Membership Staff - GymEtc - King Street, Leyland PR25 2LF
(2024-05)
- Greet members and visitors, providing friendly and professional assistance. Answer inquiries about memberships, classes, and gym facilities.
- Assist with membership sign-ups, renewals, and cancellations. Process payments and update customer accounts.
- Monitor cleanliness and tidiness of the gym lobby, reception area, and surrounding spaces. Ensure gym equipment is in good working order and report any issues to maintenance.
- Promote gym services, classes, and membership packages. Upsell products such as fitness accessories, supplements, and branded apparel.
- Address member concerns or complaints, resolving issues promptly or escalating them to the appropriate staff members.
Support Worker/Teaching Assistant - Witherslack Group - Church Road, Preston PR5 6EP
(2023-01 - 2024-10)
- PRICE Technique Instruction (Physical Intervention): Teaching and guiding appropriate physical intervention techniques, ensuring the safety and well-being of all individuals involved during physical altercations.
- Effectively managing and supporting the behaviour of small groups of children, fostering a positive and structured environment for learning and growth.
- Offering tailored care and support to children with autism and learning difficulties, both within the classroom and in extracurricular settings, to enhance their overall development and well-being.
- Organising and overseeing outings for children with additional needs, ensuring that all activities are accessible, engaging, and enriching for the participants.
- Support students with communication challenges, helping them develop and use communication skills, such as sign language, communication boards, or speech therapy tools.
- Facilitate social interactions and group activities to help students build social skills and improve peer relationships.
