Ben Poulter

Highly organised and motivated professional with experience in sports coaching, programme coordination, customer service and working with children across a variety of environments. Fully qualified Sports Coach with a Level 4 qualification achieved with Distinction, progressing from an apprentice role to significant responsibility for planning and coordinating large-scale holiday programmes. Successfully coordinated 360 Collective Education's holiday camp programme across 15+ venues, ensuring activities, staffing, resources and day-to-day operations ran smoothly while introducing new and unique opportunities for children.

Now seeking a professional role where strong organisation, administration, communication, problem solving and coordination skills can be used to contribute to a successful team.

Qualified Sports Coach & Holiday Camp Coordinator at 360 Collective Education / 360 Degrees Sports Coaching (2024-07 – Present)

• Fully qualified Sports Coach with a Level 4 qualification achieved with Distinction.
• Plan, organise and deliver sports and activities for children across different ages, abilities and needs.
• Successfully organised and coordinated 360 Collective Education's holiday camp programme across 15+ venues, ensuring each venue was prepared and operated smoothly.
• Coordinated staffing, activities, equipment, schedules and resources across multiple venues while managing competing priorities.
• Introduced and supported new and unique opportunities and activities within the holiday camps to improve children's experiences and engagement.
• Worked closely with coaches and staff to ensure programmes were delivered safely, effectively and consistently.
• Took responsibility for resolving issues and adapting plans when required, remaining calm and solution-focused under pressure.
• Supported SEND pupils by adapting activities and coaching approaches to encourage participation and development.
• Maintained high standards of safeguarding and child protection in accordance with company policies and procedures.
• Progressed from an apprentice position into a fully qualified role with increased responsibility for planning, organisation and programme delivery.

Crew Member at McDonald's, Rownhams Northbound (2023-02 – 2023-10)

• Provided efficient and professional customer service in a busy working environment.
• Took payments and promoted the company's products and brand.
• Acted as a point of contact for customers and supported colleagues proactively during busy periods.
• Worked across different stations and responsibilities, demonstrating flexibility and an ability to learn quickly.
• Developed strong teamwork, communication, time-management and customer-service skills.

Food & Beverage Assistant at Paulton's Park, Romsey (2022-06 – 2023-02)

• Delivered friendly and efficient customer service in a busy visitor environment.
• Responded to customer queries and used problem-solving skills to resolve issues effectively.
• Worked as part of a team to ensure food and beverages were prepared and served efficiently.
• Managed tasks independently without constant supervision from team leaders.
• Trained and trusted to operate point-of-sale tills and process customer transactions.

Level 4 Sports Coaching Qualification in Sports Coaching – 360 Degrees Sports Coaching A Level in Law, Business; Diploma Criminology – Barton Peveril College, Eastleigh (2022-09 – 2024-06)

GCSE in Multiple subjects – Mountbatten School, Romsey (2017-09 – 2022-06)