Ben
Volunteer Retail Assistant
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About
A dedicated and customer‑focused individual with a strong track record of providing friendly, efficient service. Confident in communication and quick to resolve issues, I work well in busy retail settings and enjoy helping customers feel supported and valued. I’m excited to bring my energy, reliability, and positive attitude to a team where I can contribute to smooth store operations and create memorable customer experiences.
Experience
Volunteer Retail Assistant - St Giles Hospice - Bilston
(2025-09 - 2025-12)
- Sorting and pricing stock, ensuring quality and condition.
- Tagging, hanging, and organising donations.
- Providing customer service and operating tills with cash handling.
- Maintaining cleanliness and assisting with window displays.
Media Assistant - ILC Church - Wolverhampton
(2024-07 - 2025-07)
- Operate cameras, sound, and presentation equipment during services.
- Create and edit media content for events and social platforms.
- Support live streaming and ensure smooth technical delivery.
- Collaborate with team members to improve media quality and engagement.
- Maintain and set up equipment before and after services.
Warehouse Operative (Seasonal) - Boots
(2023-10 - 2024-01)
- Accurately picked, packed, and organised products for dispatch.
- Operated warehouse equipment and handheld scanners.
- Maintained a clean and safe working environment.
- Collaborated with team members to meet daily targets.
- Demonstrated reliability by consistently completing 12-hour shifts.
General Assistant - Jacob’s Well Café - Wolverhampton
(2018-06 - 2024-07)
- Served food and drinks in a friendly and efficient manner.
- Prepared hot and cold beverages and assisted with food preparation.
- Operated tills and handled cash/card payments.
- Maintained cleanliness of tables, counters, and kitchen areas.
- Restocked supplies and supported daily café operations.
Ice Cream Server - Antonio’s - Bilston
(2008-02 - 2018-09)
- Served ice creams, snacks, and drinks to customers.
- Handled cash and card payments accurately.
- Maintained hygiene standards inside the van.
- Restocked products and monitored stock levels.
- Delivered friendly and efficient customer service.
Education
Functional Skills Maths Level 1 - South and City College, Birmingham (2026)
Media Studies Level 2 - South and City College, Birmingham (2025)
Math and English GCSEs - Q3 Academy, Tipton (2017)
