Ben Sansom

I am a hardworking individual who will always go that extra mile. I am punctual, reliable and motivated with much enthusiasm. I have a positive attitude and "can do" approach. I can adapt well to any given task and working environment quickly and effectively and would like to contribute my skills positively to any work situation. I have the ability to communicate with others at all levels.

Willing to relocate to: Southampton - Birmingham - Bournemouth

Bar Manager at Freemans Event Partners (2026-04 – Present)

Managing and supporting worcester rugby & major sporting events like Ascot & F1 Silverstone by running the Airstreams or Marquee set-ups serving wine, spirits, soft drinks and draught beer.

Retail & Bar Supervisor at Constellation Hospitality/Levy (2025-01 – Present)

Oversee hospitality management roles at Villa Park, St Andrews and Edgbaston cricket ground.

• Aston Villa - BoH Manager for The Aston Suite dealing with successfully delivering a quality food service to former players, companies and guests on match days.
• Edgbaston - support in multiply roles as a Bar Manager, Hospitality Manager, Supervisor and Retail.
• Birmingham - I support all Hospitality Bars across the stadium on match days tackling any problems, support bar teams and provide additional support to retail. During the week i focus on set up, preparation and ensure any conference and events have what is needed specific to drinks receptions and bar set-ups.

General Manager at Union Inn (2024-08 – 2024-11)

Running the day to day operations of the business.

• Cellar Management
• Cash Handling and Banking
• Completing all relevant paperwork. Daily, weekly and monthly.
• Training new teak members.
• Fully Cask Ale trained
• Creating Rotas
• Setting up events and promotion nights

Assistant Manager at Mitchells & Butlers (2022-05 – 2024-08)

• Open and Close the premises.
• Cellar Management.
• Cash Management.
• Mable and Energy Champion.
• Work with GM to ensure all Daily, Weekly and Tasks are completed.
• Completely trained on back of House systems.
• Complete weekly Beer & Brakes Orders.
• Currently completing an Accelerated Management Program to become a GM.

General Manager at Lakelands inn (2020-12 – 2022-03)

• Tracked sales performance
• Developed strong relations with customers and vendors on behalf of the organization
• Determined staffing and scheduling requirements
• Trained and mentored all staff
• Support the creation of a Menu with the Head Chef
• Health and safety management
• Work closely with the local community
• Temporarily held The Commodore in grange over sands for 2 months after GM left.

Shift Supervisor at Mitchells & Butlers (2020-08 – 2020-10)

Opening and closing site. Cash handling. Hosting, food running and bar service. Cellar management and maintaining health and safety onsite.

Customer service Advisor at Quilter (2019-05 – 2020-05)

Duties/Responsibilities: Support financial advisors and clients by providing up-to-date information and performance of accounts. Complete instructions given by financial advisors and clients with withdrawals or changes to any contributions or regular withdrawals on their accounts. Sent requests to the relevant teams for further support or information on requests by financial advisers or clients.

Shift Supervisor at The Spitfire, O'Neill's (2014-01 – 2019-05)

Duties/Responsibilities: Open and Close the business safely and securely. Cash handling, stock counts. Running day to day operations of the business and dealing with customers on a daily basis. Running teams through busy and quiet periods and maintaining the training and standards to the highest level within the business and across the company. RBM has also sent me to support the district by holding numerous sites.

District Trainer at Miller and carter (2017-01 – 2018-01)

Duties/Responsibilities: Train new teams across the south west in new sites about the standards and specifications of a Bar team. Teaching about cocktails and wines. Engaging with the team in practical and theory sessions. Food and drink pairing. And support the teams on their opening nights and VIP nights.

General Assistant at Hillscourt Conference Centre, Rose Hill (2008-03 – 2016-01)

• Conference Office: Assisted the conference co-ordinator in the day to day duties which include taking telephone enquiries for conference bookings, booking rooms, equipment, refreshments. Checking availability, liaising with other internal teams.
• Reception: Shadowed a member of the reception team and assisted with all associated tasks including checking guests in, checking availability of rooms, filling out all appropriate paperwork correctly, talking face to face and telephone enquiries.
• Banqueting: Assisted the Banqueting Manager during a Wedding function.
• Housekeeping: Clean rooms, change bedding and all other cleaning duties as required.
• Night Porter: I have had sole responsibility of the site, set up rooms for daily functions, checked in late arrivals and met all the necessary requirements of a night porter.
• Restaurant: I'm fully silver service trained, restaurant layouts (e.g. breakfast layout), taking orders, serving food and keeping the restaurants environment clean and safe.

Bachelor's in International Hospitality Management – Bournemouth University (2011-01 – 2016-01)

Btec National Diploma in Business Studies – Bournville College (2008-09 – 2011-01)