Ben Smithies

I'm currently studying Sports Business Management at the Manchester Metropolitan University. I completed my A-Levels at North Chadderton Sixth form in 2023, and prior to that I attended North Chadderton School. All of my experience has allowed me to develop strong, transferable interpersonal skills, allowing me to build positive relationships with colleagues, clients, and customers alike.

I am a punctual and reliable individual and am always willing to learn new things in order to improve my performance. I have a strong work ethic and enjoy a fast paced work environment. I'm comfortable working in teams but am equally as efficient working individually.

I have a passion for both Sports and Business, and I believe that I could contribute well to your team.

Sales Advisor and Golf Club Fitter at American Golf (2025-05 – Present)

• I work as a Sales Advisor and Golf Club Fitter at American Golf, delivering high-quality customer service in a retail environment
• Actively engage with customers to understand their needs and provide personalised product recommendations
• Drive sales through strong product knowledge across golf clubs, equipment, clothing, and accessories
• Carry out custom golf club fittings to help customers improve performance and confidence on the golf course
• Support and consistently work towards store sales targets and various other targets which we aim to hit per month
• Maintain a professional, welcoming in store experience and build positive customer relationships aiming to gain customer loyalty and repeat returns.

Event Management at Verve People (2024-11 – Present)

Gained diverse experience in event management, working with different teams in various environments at Verve People, a Manchester-based events agency.

• Enhanced problem-solving skills by adapting to a variety of situations and roles on each shift.
• Contributed to the setup of function rooms, assisted with catering, and worked at the bar, gaining hands-on experience across multiple event tasks.
• Developed a broad knowledge of the events industry, improving the ability to manage different scenarios and operations.
• Continuously expanded skill set in event coordination, contributing to long-term professional growth.

Bar Staff at The Golf Shack (2023-08 – 2025-04)

• Organized and led parties of up to 50 people, managing the bar individually. This included serving drinks, food, and addressing customer inquiries to ensure a smooth and enjoyable event experience.
• Responsible for conducting stock checks of the clothing shop, maintaining inventory in both the physical store and online platform, and providing excellent customer service by fulfilling drink, food, and general requests.
• Trusted as a key holder, ensuring the security and cleanliness of the building. Comfortable with opening and closing duties, overseeing the daily operations, and maintaining a safe and welcoming environment for both staff and customers.

Bar Staff at Crompton and Royton Golf Club (2022-05 – 2023-08)

• Developed bartending and customer service skills while efficiently serving drinks, food, and worked on large events for up to 150 guests.
• Led buffet setups and coordination, ensuring smooth service and guest satisfaction.
• Gained experience in cash handling and accurately processing transactions using tills.

Safety Steward at Oldham Athletic (2021-11 – 2022-05)

• Developed strong people and communication skills through managing diverse customer interactions and ensuring the safety of vulnerable individuals.
• Gained confidence in enforcing rules and handling challenging situations, including managing difficult customers and those under the influence.
• Gained experience dealing with stressful situations, including police barricades, which helped build resilience, problem-solving, and conflict management skills.

BSc (Hons) in Sports Business Management – Manchester Metropolitan University (2023)

A Level – North Chadderton Sixth Form (2023)

– North Chadderton School