Roofing Supplies Sales Executive at CMO Stores (2025-07 – Present)
- Advise customers on suitable products and solutions for roofing and other construction needs.
- Prepare quotes and orders, negotiating discount rates to acquire business.
- Build rapport and maintain positive customer-business relationships.
- Handle high-volume customer queries, complaints and requests via email, online chat and telephone.
- Collaborate with colleagues to achieve and exceed team sales targets.
- Collate and submit data to monitor and report customer behaviours and trends.
Line Chef at Harvester Restaurant (2024-09 – 2025-07)
- Managed all line aspects of food preparation across a broad range of food types.
- Managed and prioritised service provision according to customer demand.
- Implemented food safety and cleanliness standards effectively.
- Prioritised team tasks according to customer demand and service requirements.
- Managed critical timings to ensure accurate and efficient service delivery.
- Responded to customer needs and expectations and handled service requirements.
- Collated and submitted operational data.
- Delegated and prioritised tasks according to service demand.
Insurance Sales / Protection Advisor at Clark UK (2023-08 – 2024-04)
- Advised customers on appropriate policies to suit their coverage needs.
- Communicated different policy types clearly and comprehensively.
- Reviewed insurance applications and processed approvals and declines.
- Communicated with customers to determine policy limits and degree of risk.
- Handled high-volume telephone and email enquiries.
- Built rapport and maintained positive customer-business relationships.
Business-to-Business Sales at Commercial Property Advisors UK (2020-08 – 2023-08)
- Handled cold calling and inbound calls on a B2B basis.
- Set up meetings with regional consultants for business-rates reviews.
- Held meetings with potential clients via Zoom, telephone and other channels.
- Built rapport and relationships with prospects and clients.
- Gathered and collated relevant lead data.
- Regularly met and exceeded targets.
Volunteer at VSO-ICS Garambesi (2018-03 – 2018-06)
- Carried out English lessons and awareness sessions in the school and community, while using the charity budget to improve school resources.
- Lived with a host family and a local volunteer.
- Attended weekly meetings with other volunteers to share and develop ideas.
