Ben Wade

Friendly, reliable customer service professional with experience in heritage, retail, financial and corporate settings. Calm under pressure with strong communication, visitor support and client‑facing skills. Additional strengths from a long advertising background, including presentation, messaging and people skills.

Welcome Assistant - National Trust

• Provided warm welcome and visitor support
• Offered guidance, directions and information
• Resolved issues professionally
• Maintained smooth visitor flow

Sales Assistant - GAP

• Delivered friendly customer service
• Supported product choices
• Handled till operations & refunds
• Maintained shop‑floor standards

Customer Support - NatWest Investments

• Assisted clients with account enquiries
• Explained information clearly
• Maintained accurate records

Support Role - BAE Systems

• Provided admin support
• Handled documentation & communication tasks

Senior Copywriter

Former senior copywriter in advertising, developing strong communication, presentation and client‑handling skills.

Full‑stack Developer Course - Code Institute (2025)

PG Dip - Art Direction/Copywriting - Watford College

BA - History - Kingston University

A‑Levels - Economics, English Literature, History