Benedict Auld

Reliable and affable professional with vast experience in hospitality as well as other customer-facing environments. Able to provide friendly service, satisfy customer needs and can work effectively as part of a team in fast-paced workplaces. Confident communicator with a strong work ethic, and with a highly flexible approach. Motivated and eager to contribute positively to a team and am committed to maintaining a consistently high standard of customer service.

Volunteer at Société des Ouevres de Mer (2026-07 – 2026-08)

• Improved cross-cultural communication skills interacting with maritime staff from across the world

English Language Assistant at IES JM Parra (2024-09 – 2025-06)

• Developed strong communication, organisation and interpersonal skills through daily interactions with students
• Coordinated with colleagues to ensure students were engaged in class and learning outcomes were achieved

Waiter at Punchbowl Inn (2023-06 – 2024-01)

• Contributed to delivering friendly customer service, efficiently responding to competing customer needs
• Managed restaurant floor and operated POS system, handling transactions accurately during busy times
• Used multiple upselling techniques to increase sales whilst maintaining customer satisfaction

English Language Assistant at St. George's College North (2019-09 – 2020-04)

• Led group activities and interacted confidently with students in a busy school environment in a foreign language
• Engaged in co-curricular activities such as football and rugby coaching in which I improved verbal confidence

Waiter at Mandarin Garden (2019-01 – 2019-06)

• Worked and communicated effectively with colleagues to ensure smooth service and customer happiness
• Developed teamwork, communication and time-management skills to manage busy periods efficiently

Volunteer at 26th Scout Group (2015-09 – 2019-06)

• Dedicated time each week to help group leaders, also contributed in organising Christmas fundraiser

BA in Politics and International Relations with Spanish – University of Strathclyde (2020-09 – 2026-06)

Advanced Higher / Higher – High School of Dundee (2013-08 – 2019-06)