Security Officer at First Call Services (2023-08 – Present)
- Specialised in monitoring entrances, patrolling premises and conducting investigations
- Investigated suspicious activities and persons
- Provided excellent customer service by answering questions and resolving complaints
- Responded to alarms, emergency situations and disturbances
Steward - Security Officer at G4S (2023-06 – 2023-08)
- Assist the circulation and movement of spectators within the facility (directions to seats, food stands, toilets & handling enquiries)
- Investigate, report and take early action in an incident (spectators in incorrect seats, informing spectators of no vaping)
- To reduce the likelihood and incidence of disorder
- Securing the premises and personnel by staying on patrol
- Guarding entry points and verifying visitors
Cashier - Shop Manager at Betfred (2019-09 – 2021-09)
- Demonstrated managerial skills through processing transactions and handling company finances through frequent auditing
- Ability to take on Opening to Closing shifts due to good availability
- Good relationships with betters (referring to them by name, engaging in small talk)
- Enhanced problem solving skills through liaising with Head Office to report and come up with solutions to issues within the shop quickly and promptly
- Ability to take on shifts in different shops (able to adapt to different work environments)
Warehouse Operative at Extrastaff (2021-04 – 2021-05)
- Responsible for making key decisions, leading to an increase in the number of units being processed per hour
Driver at Papa Johns (2019-06 – 2019-09)
- Adapted driving to various traffic conditions
- Attended to customers needs in - store
- Handled cash payments
Catering Assistant at The Hospitality Company (2018-01 – 2018-06)
- Overlooked set menus, making requirements on dietaries to fit customer needs
- Ensuring compliance with health and social guidelines
- Developed relationships with customers, colleagues and suppliers
- Demonstrated exemplary customer service, listened attentively to customer enquiries and ensured all request were fulfilled efficiently
