Benjamin Powell

Sales Colleague

Talent

3 Riverside Port Sunlight Wirral CH624UHMember since May 20, 2026

Customer ServiceTime-managementConflict-resolutionTeam ManagementCanvaAdobe PhotoshopPOS SystemsHand toolsPower toolsTractor operatingStock managementAttention to detailProblem-solving

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Customer ServiceTime-managementConflict-resolutionTeam ManagementCanva

About

I am 27 years of age, and I am extremely committed to pursue opportunities which can further my professional and personal interests in a career within the construction and built environment industry. I am an enthusiastic and compassionate individual with a professional strong work ethic and excellent time-management skills, who is also patient and adaptable to change. I have excellent attention to detail and pride myself on ensuring consistent customer satisfaction; and I thrive off working in a fast-paced, hardworking environment.

I have no previous experience in this industry, but I am extremely keen to learn and willing to obtain all experience necessary through the job role. I am educated to a bachelor's of Science degree level in Equestrian Sports Performance from the University of Chester. I have also obtained various A level equivalent grades through my college courses at Reaseheath College.

Experience

Sales Colleague - Foot Asylum Bromborough - Bromborough

(2025-10)

My responsibilities include

Assisting Customers and providing detailed and accurate advice on different clothing and shoe brands to tailor to their needs.
Organising clothing and shoe stock on the shop floor in size and clothing type whilst maintaining excellent standards.
Answering calls from customers and other Foot Asylum stores and assisting them in their needs and requirements.
Keeping the shop floor tidy and presentable.
Operating the till system efficiently and effectively with a professional and friendly face to maximise customer experience and satisfaction.

Equine Events Assistant Coordinator - Reaseheath College - Nantwich

(2024-10 - 2025-09)

My responsibilities included.

Managing admin and the centres social media platforms (Instagram and Facebook)
Customer Care: Respond to customer/competitor email queries and phone-call management
Strong conflict-resolution and time-management skills
Arena Maintenance/Harrowing/Tractor operating
Setting out show jumps in a dedicated order and pattern according to official rules/setting out dressage boards for competitions
Managing customer payments/transactions and bookings via online systems or in person
Organising events over the year, booking judges for competitions and creating spreadsheets of competition schedules.
Using social media platforms and canva as well as basic level adobe photoshop to boost events and customer satisfaction across the entire centre (summer camps, horse clipping courses and own a pony day, showjumping and dressage), ensuring audience/customer engagement.
Working closely with the events coordinator to strategically plan competitions and year-round themed events to boost revenue for the equestrian centre.
Team Management: Working under pressure to lead competition days and events.
Used Hand and power Tools when required to fix fencing in the arenas and putting up signs etc.
Safeguarding Students/Children/Vulnerable Adults during competitions and Events.

Cinema Host - Odeon Luxe Bromborough - Bromborough

(2024-05 - 2024-09)

My responsibilities include.

Customer Care: Managed multiple screens and ensured customers were supported during visit
Health and Safety: Completed daily fire exit door checks, ensuring customers could safely evacuate in case of fire
Customer Service: Took food and drink orders and dealt with cash and card transactions.
Training: Completed online and practical training for the role

Warehouse Operative - Tesco Superstore – Heswall Wirral - Heswall, Wirral

(2023-06 - 2024-05)

My responsibilities included.

Team Management: Managing the warehouse in an effective manner and keeping it tidy and presentable
Customer Service: Assisting the till staff when required, as well as cash / card transactions, till management and cash management at end of shift.
Delivery handling and stock management
Experience within stock rotation of fresh food items
Health and Safety: Filling out incident reports and sending to line-manager
Time-Management: Ensure promptness of work, clocking in/out at start and end of shift

Sales Assistant - Naylors Equestrian/Pet and Country Store Nantwich - Nantwich, Cheshire

(2022-02 - 2022-06)

My role included

Greeting customers and helping with finding correct items of merchandise, selecting them, and completing purchases.
Accepted cash and card transactions, as well as mobile payments using POS systems.
Worked energetically to maintain efficient operations during peak trading hours.
Maintained impeccably high standards store presentation and hygiene through cleaning.
Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Resolved customer complaints and process issues with proactive problem-solving skills.
Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom/Warehouse management.

Customer Assistant - Sainsbury's - Hoylake, Wirral

(2020-03 - 2020-08)

My responsibilities included

Replenishing floor stock such as fruit and vegetables and processed deliveries promptly, maximizing product availability for customers.
Completed purchases with cash, credit, and debit payment methods, providing customers receipts for reference.
Updated product labelling and promotional pricing to boost sales.
Addressed customer enquiries and concerns, directing them to management, facilitating quick decision making and minimising hesitation.
Prevented stock loss by monitoring customer behaviour and carefully handling products whilst restocking.
Covered extra shifts when needed and maintained a flexible schedule to achieve store goals.

Volunteer - North Yorkshire Moors Railway Llangollen Railway

(2022)

Assisting in the MPD (Motive Power Department) using a range of hand tools and power tools to fix and mend steam locomotives.
Cleaning the locomotives
Keeping the yard tidy and hazard free
Keeping the cab clean and tidy when out on ride-outs on the line.
Cleaning and re fitting parts on locomotives when needed.