Sales Colleague - Foot Asylum Bromborough - Bromborough
(2025-10)
My responsibilities include
- Assisting Customers and providing detailed and accurate advice on different clothing and shoe brands to tailor to their needs.
- Organising clothing and shoe stock on the shop floor in size and clothing type whilst maintaining excellent standards.
- Answering calls from customers and other Foot Asylum stores and assisting them in their needs and requirements.
- Keeping the shop floor tidy and presentable.
- Operating the till system efficiently and effectively with a professional and friendly face to maximise customer experience and satisfaction.
Equine Events Assistant Coordinator - Reaseheath College - Nantwich
(2024-10 - 2025-09)
My responsibilities included.
- Managing admin and the centres social media platforms (Instagram and Facebook)
- Customer Care: Respond to customer/competitor email queries and phone-call management
- Strong conflict-resolution and time-management skills
- Arena Maintenance/Harrowing/Tractor operating
- Setting out show jumps in a dedicated order and pattern according to official rules/setting out dressage boards for competitions
- Managing customer payments/transactions and bookings via online systems or in person
- Organising events over the year, booking judges for competitions and creating spreadsheets of competition schedules.
- Using social media platforms and canva as well as basic level adobe photoshop to boost events and customer satisfaction across the entire centre (summer camps, horse clipping courses and own a pony day, showjumping and dressage), ensuring audience/customer engagement.
- Working closely with the events coordinator to strategically plan competitions and year-round themed events to boost revenue for the equestrian centre.
- Team Management: Working under pressure to lead competition days and events.
- Used Hand and power Tools when required to fix fencing in the arenas and putting up signs etc.
- Safeguarding Students/Children/Vulnerable Adults during competitions and Events.
Cinema Host - Odeon Luxe Bromborough - Bromborough
(2024-05 - 2024-09)
My responsibilities include.
- Customer Care: Managed multiple screens and ensured customers were supported during visit
- Health and Safety: Completed daily fire exit door checks, ensuring customers could safely evacuate in case of fire
- Customer Service: Took food and drink orders and dealt with cash and card transactions.
- Training: Completed online and practical training for the role
Warehouse Operative - Tesco Superstore – Heswall Wirral - Heswall, Wirral
(2023-06 - 2024-05)
My responsibilities included.
- Team Management: Managing the warehouse in an effective manner and keeping it tidy and presentable
- Customer Service: Assisting the till staff when required, as well as cash / card transactions, till management and cash management at end of shift.
- Delivery handling and stock management
- Experience within stock rotation of fresh food items
- Health and Safety: Filling out incident reports and sending to line-manager
- Time-Management: Ensure promptness of work, clocking in/out at start and end of shift
Sales Assistant - Naylors Equestrian/Pet and Country Store Nantwich - Nantwich, Cheshire
(2022-02 - 2022-06)
My role included
- Greeting customers and helping with finding correct items of merchandise, selecting them, and completing purchases.
- Accepted cash and card transactions, as well as mobile payments using POS systems.
- Worked energetically to maintain efficient operations during peak trading hours.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom/Warehouse management.
Customer Assistant - Sainsbury's - Hoylake, Wirral
(2020-03 - 2020-08)
My responsibilities included
- Replenishing floor stock such as fruit and vegetables and processed deliveries promptly, maximizing product availability for customers.
- Completed purchases with cash, credit, and debit payment methods, providing customers receipts for reference.
- Updated product labelling and promotional pricing to boost sales.
- Addressed customer enquiries and concerns, directing them to management, facilitating quick decision making and minimising hesitation.
- Prevented stock loss by monitoring customer behaviour and carefully handling products whilst restocking.
- Covered extra shifts when needed and maintained a flexible schedule to achieve store goals.
Volunteer - North Yorkshire Moors Railway Llangollen Railway
(2022)
- Assisting in the MPD (Motive Power Department) using a range of hand tools and power tools to fix and mend steam locomotives.
- Cleaning the locomotives
- Keeping the yard tidy and hazard free
- Keeping the cab clean and tidy when out on ride-outs on the line.
- Cleaning and re fitting parts on locomotives when needed.
