Client Sales Executive at Vodafone UK (2023-06 – Present)
Client Sales Executive at Daisy Communications (2022-05 – 2023-06)
Cultivated and maintained strong, long-term relationships with high level clients across the South Division, ensuring high satisfaction and retention.
- Grew and maintained 20 key accounts, generating annual revenue of 4.5 million.
- Conducted face-to-face meetings and reviews to identify upsell opportunities and address service gaps proactively.
- Collaborated cross-functionally with marketing, product, and support teams to deliver seamless customer experiences.
- Monitored market trends and competitor activity to inform sales strategies and identify new business opportunities.
- Prepared detailed proposals, contracts, and documentation to support client engagements.
- Optimised CRM systems
- Achieved sales growth through cross-selling products to new and existing clients, contacted new business targets via multi-channel communication, prioritised leads to maximise business opportunities
Client Sales Executive at BT/EE (2019-10 – 2022-05)
- Identified and engaged existing and new clients open to reviewing their technology requirements, generating leads and tracking data to support business development
- Built strong relationships with customers, generated further opportunities to gain/retain them, utilised key account information to find strategic avenues to maximise futureproof product portfolio
- Identified and escalated opportunities to sell further products through face-to-face appointments and via referral
- Worked closely with commercial, technical and development teams to understand further products, technology and costings to allow correct product suitability and develop further product interest from the customer
- Spearheaded mobile estate strategies for NHS trusts, local councils, and other public sector organisations, aligning bespoke contracts with operational goals and long-term digital transformation plans.
- Delivered critical mobile service continuity during the COVID-19 pandemic, enabling frontline NHS and council teams to maintain essential operations under pressure.
- Built and nurtured strategic relationships with senior stakeholders in government and healthcare, driving account growth and long-term retention.
- Developed tailored solutions aligned with sector trends and regulatory requirements, ensuring compliance and delivering value for public sector clients.
- Played a key role in securing new public sector contracts and expanding existing ones, contributing to sustained revenue growth and service adoption.
- Provided consultative support to public sector clients on mobile strategy, helping them optimise budgets and improve operational efficiency.
- Delivered quarterly business reviews and performance reports to public sector stakeholders, fostering transparency and trust in service delivery.
Graduate Trainee / Assistant Manager at Enterprise Rent-A-Car (2018-06 – 2019-10)
- Chaired morning strategy meetings to identify opportunities aligning with branch goals
- Chaired morning strategy meetings to explore beneficial opportunities that aligned with daily branch goals
- Identified leads, developed business opportunities, and created contingency plans for unexpected situations
Work experience at Ferrari (2013-11)
- Ran day-to-day operations to Maximise fleet of cars with reservations
- Regularly hit employee Elite clubs which rewards hard work through achievement in sales, teamwork, and service
- Conducted end of day reviews to reflect on achievements and highlight more effective working methods to boost company brand
