Bentsil Duker

A proactive and organised Business & Management graduate from Lancaster University, currently pursuing an MSc in Finance, Leadership and Management at the University of York. I bring strong leadership and interpersonal skills, with proven experience in database management and team coordination. My background in hospitality has equipped me with the ability to thrive in high-pressure environments while delivering consistent results and continuous improvement.

Fluent in English and Italian, with a passion for music and performance.

Night Auditor - Radisson Hotel Group - Radisson, Manchester

(2023-10)

• Balance and reconcile daily financial transactions, ensuring data accuracy and integrity
• Train staff on platforms such as EMMA, Fiori, and Vision Online
• Reduced billing discrepancies by 10% through diligent invoice and billing management
• Provide leadership in resolving operational issues and process improvements
• Participate in ongoing leadership development training

Student Ambassador - Lancaster University

(2021-09 - 2023-06)

• Represented the university at events and open days, providing information to prospective students
• Assisted in event planning and coordination with academic departments
• Acted as a bridge between staff and students to support student engagement initiatives

Fulfilment Associate (Part-Time) - Amazon Fulfilment Centre

(2020-11 - 2021-12)

• Prepared and scanned customer orders efficiently for timely dispatch
• Trained new team members, ensuring compliance with Amazon's safety and workflow protocols
• Maintained fast-paced performance on production lines

Bakery Assistant - Destiny Food, UK

(2017-04 - 2020-11)

• Achieved high production output while maintaining quality standards
• Performed basic maintenance and troubleshooting of bakery equipment
• Supervised and mentored new operatives

MSc - Finance, Leadership and Management - University of York (2025-09)

BSc - Business Management - Lancaster University (2020-09 - 2023-06)

Diploma - Business Studies - St. John's College (2018-09 - 2019-06)

Diploma - Business Administration - Istituto Superiore Bonomi-Mazzolari, Italy (2009-09 - 2014-08)