Beth Pomeroy

I am a dedicated and enthusiastic individual with a strong passion for work and continuous learning. Working collaboratively or independently, I am reliable and goal-oriented, focusing on achieving both team and personal objectives.

Pet Care Advisor - Pets at home

(2021-09 - 2025-02)

In the retail store, my role encompasses diverse responsibilities. I specialize in working with a variety of animals, including reptiles, spiders, insects, small animals like rabbits and guinea pigs, cats, dogs, and fish. My expertise extends to a wide range of species in the store, in-depth knowledge of various food brands, and practical experience in medication management through my SQP-C qualification.

• Medicating animals
• Conducting health checks
• Providing comprehensive care advice for pets throughout their lives
• Completing medication and veterinary forms
• Managing back-office tasks for cash handling
• Operating EPOS tills
• Organise online forms for food and medication orders
• Ensure shelves are well-stocked and clean
• Perform daily health checks on all animals
• Collaborate with team to maintain a welcoming environment for both new and returning customers at Pets at Home

Retail Supervisor - The Works - Yeovil

(2019-08 - 2020-02)

As a Retail Supervisor at The Works store in Yeovil, my role involved various responsibilities. This position primarily focused on customer-facing retail sales, showcasing commitment to providing excellent service and maintaining operational efficiency.

• Operating EPOS tills and assisting customers directly
• Handling stock ordering and implementing shop floor stock rotation
• Supervising sales assistants and managing workloads effectively
• Ensuring cleanliness and organization by tidying different sections of the store
• Engaging in merchandising activities to enhance product presentation

Retail Assistant - Primark Stores

(2018-05 - 2019-07)

• Operated EPOS tills and assisted customers directly, enhancing the overall customer experience in a retail setting
• Maintained cleanliness and organization in various store sections, ensuring a welcoming environment for customers
• Supported as a fitting room assistant, contributing to a positive shopping experience and customer satisfaction

Voluntary care technician and rehabilitator - RSPCA – Somerset Branch (Cattery)

(2016-11 - 2019-05)

At the RSPCA – Somerset Branch's Cattery as a voluntary care technician and rehabilitator, my role involved caring for, calming, training, and medicating cats brought to the centre. Additionally, I conducted home visits for animal collection or as part of the rehoming process. My responsibilities included facilitating veterinary checkups and participating in internal staff meetings, dedicating six days a week to these tasks.

Volunteering at the RSPCA was truly rewarding. Witnessing the transformation of cats and kittens as they learned to trust us was a priceless experience. Seeing them grow healthy and comfortable was the ultimate reward.

Saturday Veterinarian Assistant - Newton Clarke Veterinary Practice - Sherborne, Yeovil

(2016-11 - 2017-07)

Starting as a volunteer in Sherborne and transitioning to the cutting-edge facility in Yeovil, I was then offered a paid weekend position for continued dedication to learning and animal care.

• Operating the autoclave for equipment disinfection
• Maintaining clean cages
• Organizing surgical kits
• Assisting in caring for and comforting the animals
• Gaining valuable insights during consultations to enhance customer service skills
• Performing kennel care including disinfection and drip stand maintenance
• Observing animal health
• Restocking supplies
• Assisting in surgeries by preparing sterile rooms along with the nurses
• Aiding vets with instruments
• Supporting vets during IV procedures

Veterinarian Assistant - Delaware Veterinary Practice

At Delaware Veterinary Practice, I began as a Veterinarian Assistant in a voluntary capacity for my diploma, driven by my passion for working with animals. Through dedication and hands-on experience, I learned valuable information. Part of my role involved participating in consultations to observe, listen, and enhance understanding of customer-focused interactions. This exposure enriched my learning experience and honed skills in customer relations, a vital aspect of the role.

• Operating the autoclave to disinfect equipment
• Maintaining cleanliness in the cages
• Organizing surgical kits like spay and dental kits for the upcoming week's procedures
• Providing care and comfort to the animals at the practice

Preston School (2012 - 2017)

Level 3 Technical Extended Diploma - Animal Care and Management - Bridgwater College (2017-09 - 2019-07)