Brand Manager - Coombe Castle International - Melksham, Wiltshire
(2023-06 - 2026-06)
- Managed multiple international projects and partner activity, aligning outputs with commercial priorities
- Led planning and execution of international trade show stands, including stand design, logistics and onsite activation
- Key point of contact between internal teams, partner brands and overseas clients/distributors, supporting multilingual engagement
- Oversaw concurrent workstreams, tracking progress and resolving operational issues
- Analysed performance data to identify opportunities and inform decision-making
- Supported sales and commercial teams with planning, presentations, and development of growth initiatives
- Produced monthly internal newsletter, collating cross-team updates and providing clear, engaging communication across the business
- Organised annual charity golf day, managing suppliers, players, and event logistics
Multilingual eCommerce Trading Executive - Lovehoney - Bath, BANES
(2020-03 - 2023-03)
- Owned and managed day-to day operations of French and Spanish eCommerce platforms, driving commercial performance and customer experience
- Executed trading plans and campaign activity, working closely with cross-functional teams to meet timelines and objectives
- Analysed data to optimise conversion, revenue and customer journey, contributing to a 23% increase in conversion rate, 19% growth in revenue and margin, and 22% increase in order volumes
- Translated and localised website content, campaign assets and product information, ensuring accuracy and cultural relevance
- Improved site structure, navigation, and content management to enhance usability and operational efficiency
- Produced performance reports with actionable insights to support decision-making across trading cycles
Global Retail Asset and Content Manager - Dyson - Malmesbury, Wiltshire
(2018-06 - 2020-03)
- Managed global projects involving multiple teams, suppliers, and timelines
- Coordinated resources and resolved issues to ensure on-time, on-budget delivery
- Identified and implemented process improvements to enhance efficiency
- Managed supplier relationships to uphold quality, consistency and alignment across outputs
Retail Marketing Manager - Dyson - Malmesbury, Wiltshire
(2017-09 - 2018-06)
- Managed end-to-end project lifecycles across international teams
- Ensured effective planning, governance, and execution of multiple initiatives
- Acted as a key link between global and regional teams to support consistent implementation
Global Retail Rollout Manager - Dyson - Malmesbury, Wiltshire
(2016-09 - 2017-09)
- Managed international rollout projects, overseeing timelines, risks and communication across teams and partners
- Resolved operational challenges to maintain progress and drive successful project outcomes
- Monitored installations and follow-up actions to completion in line with Dyson standards
Travel and Work - Career Break - South America
(2015-09 - 2016-09)
- Included 6 months travelling and working in South America to develop Spanish language proficiency and broaden international experience
Trilingual Business Analyst - Kerry Logistics (UK) Limited - Manchester
(2013-08 - 2015-08)
- Supported systems and process changes across European operations
- Provided training and user support to teams across multiple countries
- Analysed requirements and worked with technical teams to implement improvements
- Acted as key liaison between international stakeholders, facilitating clear communication across languages and functions to strengthen operational efficiency
Export/Import Account Manager - Kerry Logistics (UK) Limited - Manchester
(2010-04 - 2013-08)
- Managed international logistics operations and customer accounts
- Oversaw shipment scheduling, documentation and end-to-end processes, maintaining strong client and supplier relationships
- Seconded to Belgian office to support performance/redundancy issues
