Barista
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I am a polite, kind, organised and well-presented individual, who is very punctual and conscientious. I enjoy meeting new people and am open to new challenges and opportunities. I work well individually, as well as part of a team, and am able to complete tasks and follow work policies effectively. I also have a qualification in health and safety in the workplace. I am a keen learner and eager to accept any training available to better myself professionally.
Barista at Starbucks (2024-01 – Present)
During this job I built strong customer service, communication, teamwork, and multitasking skills while working in a busy retail environment. My role included preparing food and drinks, operating tills, keeping the store clean and well stocked, and providing friendly, efficient service to customers. I followed company procedures, work instructions, and health and safety guidelines to ensure food was prepared safely and daily tasks were completed to a high standard.
Floor Staff at La Luna (2022-11 – 2025-01)
During my time here I had the role of being a waitress which gave me many skills in which i believe I can carry throughout my working career, I have learned lots of social skills and how to interact with customers and solve issues professionally, I have gained confidence in working on tills in the restaurant and the cocktail bar upstairs, I have experience making and serving all kinds of drinks, alcoholic, soft drinks or coffees, as well as taking orders and serving food to tables. This job has helped me gain confidence with talking to new people and engaging with them as well as staying calm in stressful situations and solving problems in a timely manner.
Floor Staff at Coopers Carvery (2018-11 – 2018-12)
Within this role, I would prepare and serve food to customers, clean tables and prepare tables for the next customer. I was also required to help within the kitchen area to wash dishes, cutlery and glasses, whilst following the correct health and safety and food hygiene protocols. This job required lots of social interaction with customers and led me to dealing with all rages of customer needs and situations.
This helped me to grow in different areas especially as at times I would have to think on the spot.
Engagement Programme in Interpersonal and Employability Skills – Llamau- Learning 4 Life (2024-03 – 2024-07)
GCSE in Multiple subjects – Bishop of Llandaff Church in Wales Cardiff (2014-09 – 2019-09)
