Beverley Baker

I am hardworking and well presented with excellent communication skills, who is a confident team player, showing initiative, enthusiasm and commitment. I have a proactive response to new challenges and quickly adapt to changes in working practices. Other qualities are excellent time management with the capability to meet targets and deadlines; I am also able to organise and logically plan and execute my daily tasks.

A confident and friendly person who is quality and customer driven at all times, honest and trustworthy with some practical and administration skills. Currently looking to expand and develop my career opportunities utilising my administration skills.

Carer - Personal Care

(2020-01 - 2025-01)

Looking after my dad health

Part-time Administration Assistant - Stroma Building Control Ltd

(2019-01 - 2020-07)

As an administrator my role will be to provide a comprehensive, professional and efficient administrative function to support a group of surveyors in their delivery of the building control and other surveying services.

• Take office telephone calls in a timely, courteous and efficient manner and direct to appropriate surveying staff.
• Work within DMS to provide, copy, share and close out matters with various parties in respect to: fee proposals, legal noticed, building control reports, site inspection requests / records and consultations.
• Help ensure surveyors work efficiently including allocation of site inspections and other diary events.
• Help ensure surveyors staff document output meets Company quality requirements including accuracy.
• Provide surveyor and management DMS reports to appropriate surveying staff and that data is complete.
• Liaise with surveying staff to ensure project invoice formation is correct and issue to clients.
• Undertake follow up communications with clients after the provision of fee proposals and final certificates to secure projects.
• Follow Company policies and procedures.
• Ensure records are maintained to ensure the Company's Quality Procedures, service levels and contractual requirements are being met.
• Contribute to a positive team environment to promoted the overall interests of the Building Control Division and Stroma Group.
• Ensure health and safety office measures.

Customer Service Executive - Pro Print

(2018-03 - 2018-11)

Agency Work Temporary

• Continue to develop relationships with customers and ensure communications are maintained at current high levels.
• Operate the company MIS system.
• Update the MIS system when required.
• Answer the phone in a professional and courteous manner and take orders or process enquires.
• Help aid the external sales team gain new business by supplying – samples / mock – ups and advertising materials when required.
• To adhere to the BRC quality systems and procedures.
• To communicate fully with the sales and production team.

Administration Assistant - Eureka Produces Ltd

(2017-03 - 2018-03)

In Liquidation

• Take customers orders on the phone.
• Update and processing customers produces order.
• Entering customers invoices on Sage application software.
• Communicating with the delivery drives to ensure no issues with the customers.
• Other general administration such as filing and photocopying.
• Good experience with IT Microsoft Systems eg Excel, Word and Sage.
• Strong communication skills and good telephone manner.

Community's Coordinator - Tesco Wellingborough

(2016-04 - 2017-03)

• To work alongside Project Coordinator, other Champions and paid workers to encourage residents to take part and access learning resources.
• To review existing residents and community currently undertaking voluntary community work in their neighbourhoods.
• Strengthen relationships between agencies and organisations with the communities.
• Attending local residents meeting.
• Assist in the development of neighbourhood plan with other agencies and organisations.
• Attend monthly Community Champions meeting.
• To attend and assist in any relevant training.
• Record any relevant information and pass it to the Project Coordinator.

Administration Assistant & Receptionist - Alfa One Security

(2012-07 - 2015-12)

• General reception duties to include welcoming visitors and providing refreshments, organising incoming and outgoing post and answering main line calls.
• Scanning and distribute site report and working instructions forms.
• Enter data into InfraNet ( invoice numbers and dates).
• Maintain company vehicle and vehicles information book company vehicles for repairs, MOTs and services.
• Contacting Site to ensure no issues with security staff.

Domestic Engineer - Private Domestic Care

(2003-09 - 2012-07)

Responsible for providing care in people's home and cleaning obtaining a very high standard.

Production Operative - York House

(1999-02 - 2003-09)

I worked as a production operator at York House. My duties were picking and packing meat items ready for deliveries to shops and supermarkets.

GCSE - Multiple subjects - Sandy Upper School (1986-09 - 1990-06)