Customer Demand Planning Analyst at Greencore Group (2023-02 – Present)
Maintaining forecast tools and managing data quality to ensure robust predicted demand figures are available to inform the sales and operating planning process. Day to day management and analysis of multiple major accounts.
- Maintaining forecast tools & managing data quality to ensure robust predicted demand figures are available to inform the sales & operating planning process
- Day to day management & analysis of Aldi, Asda, Sainsburys, M&S, Bidfood, Brakes, Booker & Coop/Nisa accounts
- Management of the PepsiCo account, managing the forecasts for all five countries, weekly customer & internal meetings to review stock at both Greencore & PepsiCo
- Monitoring & planning productions, ensuring goods are dispatched on time
- Received outstanding feedback from both PepsiCo & Supply Chain management with the improvements made on this account and the strong relationships built
- Weekly meetings with each customer to ensure orders are forecasted & planned correctly in line with weather temperatures/Bank holidays etc. to avoid wastage as well as gaps in supply
- Working with the wider Greencore team to ensure production plans are fixed in place to maintain availability & new product launches
- Resolving issues promptly & keeping the customers updated
- Strong relationship with each customer, which has been recognized as a positive & welcomed at Greencore
- Checking stock levels to ensure Customers are calling off stock on a regular basis to avoid overstocking in the warehouse and loss of sales
Supply Chain Analyst at Aldi Food Stores LTD (2015-04 – 2023-02)
Ordering merchandise efficiently considering stock levels, stock turnover and availability. Managing special buy programs and ensuring compliance with all internal and external guidelines.
- To order Merchandise efficiently taking into consideration stock levels, stock turnover & availability
- This includes short life products as well as ambient core lines
- To achieve compliance with all internal & external guidelines & regulations whilst ensuring a co-operative working environment, minimizing costs & reducing losses
- Consults with National & regional departments regarding product issues
- Manages the Special buy program end to end, ordering stock directly from Suppliers, planning & managing intakes, dealing with rebooking's & queries & raising issues to the Trading Director where products may not meet the on-sale date
- Handles recalls of damaged/faulty stock to the regional distribution Centre & arranges for collections/credits from Suppliers
- Provides & analyses information regarding supplier performance for the Trading Director
- Handling Ecommerce allocations of stock to and from regional stores
Import Merchandise Manager at Central Park Shoes (2011-02 – 2015-04)
Creating and maintaining critical path templates for all customers and China office. Managing customer expectations and ensuring timely production of samples and swatches.
- Creating & maintaining Critical path templates for all customers & our China office (Next, Dune, BHS, Heatons, Tesco, Primark, Pavers & Foschini)
- All customers were monitored and updated to ensure approvals/comments were fed back in a timely manner to avoid production delays where possible
- Business trips to the Central Park China & Alicante office to run through customer expectations, to give guidance on the specific customer standards
- Attending factory meetings & also Customer meetings
- Ensuring production swatches/samples are dispatched as per the CP deadline from both China & Vietnam factories
- Reviewing and approving customers specific packaging/carton marks/labels etc.
- Attending regular customer meetings to discuss future business and the timelines as well as Seminars
- Worked in the office alone where constantly working to meet deadlines and prioritize ever changing workloads efficiently
- This was a very rewarding position created when joined this Father/Son family run UK business as this position was new for Central Park Shoes and during time with this company there was regular positive feedback from customers regarding the improvement of service level & deliveries improving significantly which was managed
- Direct cross-functional teams to optimise stock levels for retail sale
Senior Import Merchandiser at Crew 2000/Haddows (2010-05 – 2011-02)
Creating and managing critical paths for all customers. Monitoring shipments and ensuring QC standards are met before delivery to customers.
- Creating & managing Critical Paths for all customers (Debenhams, Store 21, Mackays, Morrisons & Kitbag)
- Held meetings with factories, and UK teams to ensure all samples, swatches etc. were received in a timely manner to stay on track to meet the shipment dates
- Attending regular Pre-production meetings & fit meetings with customers & taking notes on the fit comments and proposed packing methods
- Monitoring shipments into the UL to ensure our QC teams had the correct Gold Seal / Approved Shipment samples to do a check before delivery into the customer
- Working alongside the Account Mangers to ensure costings are updated & approved with the factories to manage margins and any production changes to reduce costs whilst still securing business
- Manage end to end import logistics to ensure seamless supply schedules
- Direct cross functional teams to expedite critical product deliveries now
- Monitor complex customs compliance to mitigate all potential trade risks
- Analyse procurement metrics to enhance inventory turnover performance UK
Import Merchandise Manager at Christys by Design (2005-07 – 2010-04)
Import merchandise management role
Production Coordinator at BC International (2004-08 – 2005-07)
Production coordination role
