Activities Coordinator - Order of St John care home
- Organising fun and rewarding activities for residents
- Liaising with suppliers and entertainers
- Working with and supporting volunteers
- Writing and distribution of weekly and monthly newsletters, advertising and promoting activity engagement
- Data Entry
SEN Teaching Assistant - Athena school
(2024-05 - 2025-08)
- Supporting student with SEMH needs
- Enabling them access education within a nurturing, safe environment to enable learning, development and independence
- Creative and collaborative support, suitable for student needs
- Knowledge of restraint training
- A flexible approach to supporting students with challenging behaviour
Customer Service Support - Serco / Lincoln County Council
(2023-07 - 2023-10)
- Working in a Customer Care Centre, as first point of contact
- Receiving calls to access information on school transport
- Triage for calls on children service
- Gathering information, transferring calls effectively
- Communicating verbally and via email
- Recording detailed, accurate information and logging calls
- Using both Microsoft and internal IT systems to access information and relaying to members of the public
Multi-faith Chaplaincy Administrator - University of Lincoln
(2022-08 - 2023-04)
- Supporting the running of the multi-faith chaplaincy team through various administration tasks
- Maintaining financial and all other records
- Keeping everyone up to date on events and supporting students and team members
- Liaising with outside agencies
- Use of IT programs, including Microsoft Word and Excel
- Organising events
- Completing purchase orders and overall financial records
Learning Support Assistant - Riseholme College
(2021-11 - 2022-06)
- Supporting the needs of students to enable them to achieve their educational goals as well their personal development
- Working one-to-one and in group settings with SEN students
- A flexible approach to supporting students with challenging behaviour
- Being an ally to LGBTQIA+ students
Learning Support Assistant - Various – Agency
(2018-09 - 2021-10)
- Working in a variety of educational settings, including Secondary and SEN Schools
- Supporting students one-to-one and in a group setting, overcoming behaviour that challenges and enabling students to succeed personally and educationally
- Establishing strong supportive relationships with students
- Flexible approach to new settings
Weekend Housing Officer - YMCA
(2011 - 2019)
- Supporting vulnerable residents with personal, emotional and practical needs
- Administrative duties on reception, communicating with outside agencies and emergency services
- Providing practical support, including catering meals
Learning Support Assistant - Easton & Otley College
(2011 - 2019)
- Supporting SEN students 16+ to adults
- Teaching practical skills to enable independence