Viewing assistant - Foxtons
(2025-10 - 2026-04)
- Showing applicants build to rent developments within their price range.
- Inducting negotiators on build to rent developments
- Delivered professional and engaging property presentations, highlighting key selling points.
- Maintained up-to-date knowledge of local property market trends.
- Develop strong awareness of how lighting, layout, colour schemes, and furnishings impact perception and value.
- Advise clients on spatial potential, layout functionality, and opportunities for interior enhancement.
- Build strong client relationships through consultative communication and understanding of lifestyle needs.
Community Host - Native(Alma)
(2025-06 - 2025-10)
- Collaborate with the onsite team to maintain smooth operations and consistently high service standards.
- Conducting viewings and following up with prospective residents, contributing to successful lease-ups in the building
- Create and update property listings on Rightmove, ensuring prices are updated daily
- Handling holding deposits and ensuring timely transfer of security deposits to those who want to reserve apartments
- Carry out check-ins and check-outs, preparing and reviewing inventory reports, and sorting out reporting defects that may be in the apartments
- Manage end-to-end tenancy progression, including issuing tenancy agreements, processing references via RentProfile and SmartSearch, and coordinating move-in documentation.
Resident Host - Way of life: Riverstone Heights
(2023-11 - 2025-06)
- Act as the first point of contact for residents, handling enquiries with professionalism and efficiency
- Coordinate maintenance requests, ensuring timely communication between residents and the maintenance team
- Conduct monthly building compliance checks, including landlord meter readings, riser inspections, and service charge audits
- Daily building patrols and reporting any issues found
- Support leasing team by assisting with viewings and preparing deal sheets
- Manage move-ins and move-outs, completing detailed check-in/check-out reports
- Handle various administrative duties, contributing to the smooth day-to-day operations of the building
- Assist with renewal negotiations and documentation, including preparing deal sheets
- Oversee the vacating process, from booking end-of-tenancy cleans to conducting final apartment inspections
- Developed and implemented induction checklists for internal use (e.g., move-ins, communal bookings, guest suite check-ins)
Temp role Office administrator - Emphasis Inventories
(2023-07 - 2023-11)
- Approving completed reports
- Proof reading reports
- Editing pictures
- Answering phone calls
- Sending emails and responding to emails
- Organising documents
- Booking appointments estate agency sales and lettings negotiator - Ludlow Thompson
(2022-08 - 2023-06)
- Pencil viewings into the office diary
- Building customer relationships
- Sending and answering emails
- Organising my weekly viewings
- Showing properties to potential buyers
- Having lengthy conversations with vendors to get their property on the market
- Weekly meetings
- Call outs to potential buyers and vendor to book viewings and try and get property valuations
- Giving vendors weekly feedback calls to discuss the progression of their properties
- Getting in touch with previous buyers on the system to see if they would be interested in selling
