Bilal Nazir

A highly skilled and well organised business Development Executive who has gained valuable, hand on experience across customer service, sales and marketing, finance, and operations. Through-out my training and development I have effectively contributed towards the growth of a business, have gained insightful experience in running a successful organisation and overall have strengthened my competencies as a working business minded professional. I am now self-confident that the skills and knowledge I have developed within my graduate management trainee role, has had a positive impact on the foundation of my career.

Presently I am seeking to broaden my managerial horizons, take on new and exciting challenges, work alongside highly driven likeminded individuals and add value to the growth of successful businesses.

Commercial Sales and Service Executive - Direct Line Group - Leeds

(2023-11)

Working as part of the Landlord insurance department dealing with converting new sales, promoting new product offerings and building professional relationships with existing clients.

• Effectively answering and dealing with inbound inquiries, understanding complicit needs and utilising product knowledge to aid clients through the customer journey ensuring better retention and conversation capabilities.
• Exceeding expectations and targets set by the business, ranking a top performer in the first 3 months and have taken on extra responsibilities to help train and develop new starters to aid further success in their respective roles.

Media Development Executive - PHMG

(2023-02 - 2023-06)

Responsible for generating new leads, building pipeline, and actively identifying new business opportunities for the company. As a MDE covering South America & Canada working with American Clientele all over the US such as Baltimore, South Carolina and Nashville setting Quality Audio branding appointments and winning new business.

• Work alongside an experienced Senior team and Business Development Managers to fill the diary, achieve/smash targets and meet objectives set by the Head of sales.
• Gaining initial interest, building value/rapport with the client, and ultimately showcasing how our services could be of potential benefit to them in terms of improving their caller's experience.

Delivery Shift Manager - Amazon Logistics

(2022-11 - 2023-02)

Ensuring the team of amazon associates have all the tools needed to succeed and maintain the highest levels of safety, quality, and performance at work.

• Leading and overseeing the day-to-day management of the company's operations including meetings, training sessions, assigning job duties and monitoring the team's performance against the delivery of amazon orders direct to the customers.
• Ensuring amazon vehicles are well maintained, safe to drive and effectively dealing with repairs when required.

Business Development Manager - Lamp shop-Online

(2022-03 - 2022-08)

Responsible for managing and engaging with new and existing clients via outbound phone calls to quantify potential leads and generate revenue for the business.

• Processing sales over the phone, following up leads from external business development systems and identifying new business opportunities to meet monthly sales targets.
• Building strong relationships with key account clients, refining sales approach to better understand customer requirements.

Sales and Service Engineer - Safety-Kleen

(2020-07 - 2022-04)

Responsible for generating new leads and exploring all business opportunities with existing customers.

• Responsible for closing new sales deals to meet monthly sales target of 4.5k.
• Manually undertake servicing duties on clients washing units as and when required.

Graduate Trainee Manager - Enterprise Rent-A-Car

(2019-04 - 2019-07)

• Customer Service Aptitude – Exceeded customer expectations, won various bonuses for customer service challenges, generated new leads, and retained existing clients.
• Sales Aptitude - Effectively sold services such as protection packages. Pitched to existing/new clients to add value and achieve sales. Consistently pushed to exceed monthly sales targets and generate revenue for the branch.
• Work Ethic - Developed a positive and enthusiastic attitude towards new challenges and pro-actively aimed to deliver great results.
• Communication - Listened and took on board regular feedback to better myself within the role, gained the ability to get my point across confidently, openly, and persuasively.

BACHELOR'S - Business Management - BPP University (2015 - 2019)

BTEC PASS - Media Studies - East Berkshire College Windsor Campus (2011 - 2014)