Billie Yelland

Friendly, reliable and enthusiastic student with strong communication and interpersonal skills. Through customer-facing seasonal work, performing arts and community activities, I have developed confidence in working with a wide range of people, providing support and contributing positively to busy team environments. I am well organised, adaptable and enjoy helping others.

I am seeking a part-time customer-facing role where I can develop valuable workplace experience while delivering excellent service and representing the organisation professionally.

Class Support Assistant at Jam Place (2022-01 – 2025-01)

• Supported teachers and students in weekly classes, helping to create a welcoming, inclusive and well-organised environment.
• Assisted children and parents, ensuring individuals felt comfortable and supported throughout activities.
• Developed strong communication, patience and problem-solving skills through supporting a diverse range of participants, including children with Special Educational Needs and Disabilities (SEND).

Santa's Grotto Helper (2024-12 – 2024-12)

Seasonal Customer-Facing Role

• Welcomed families and children, helping to create a friendly, organised and positive customer experience.
• Supported customer bookings and helped manage the logistics of appointments, timings and visitor flow.
• Helped families with different needs, including SEND children and families, by communicating clearly and calmly.
• Worked as part of a team to keep the experience running smoothly during busy periods.

GCSE Drama Project Leader at Rosebery School

• Led a team of students to plan and deliver a successful performance project.
• Organised rehearsals, delegated tasks and helped team members work towards shared goals and deadlines.
• Received positive feedback for communication, reliability and supporting others.

School Production – Peter Pan at Rosebery School (2024-01 – 2024-12)

• Performed the lead role of Tinker Bell, demonstrating commitment, confidence and reliability throughout rehearsals and performances.
• Built confidence engaging with audiences and working collaboratively within a large team while balancing academic commitments.

GCSEs in English Language, English Literature, Mathematics, Separate Sciences, Drama, History, Art and Spanish – Rosebery School, Epsom (2020-01 – 2026-06)

Musical Theatre Training in Acting, singing and dance; performance, teamwork and confidence-building – Pauline Quirke Academy (PQA) (2025-09)