Billy Howgate

Experience in hospitality operations, including bar service, hotel administration, and customer-facing roles. Skilled in team coordination, cash handling, stock control, and booking management. Proficient in updating financial documents and maintaining cleanliness and compliance standards. Comfortable using digital systems for communication and reporting.

Background includes work in fast-paced nightlife venues and serviced apartments, supporting both front-of-house and back-of-house functions.

Duty Manager at APN Hotel Group Ltd (2024-01 – Present)

• Managed daily hotel operations, including team coordination and shift delegation.
• Responded to customer emails and booking enquiries promptly and professionally.
• Updated key financial documentation including P&L sheets with takings, wages, and hours.
• Oversaw housekeeping duties and ensured consistent high standards.
• Completed daily end-of-day reports for senior management.

Bartender at Viaduct Showbar (2023-04 – 2023-10)

• Served drinks efficiently in a fast-paced nightlife environment.
• Handled cash and card transactions with accuracy and care.
• Maintained high standards of cleanliness and stock rotation.
• Changed kegs, post mix, and gas to ensure uninterrupted service.
• Created a welcoming and inclusive atmosphere for all guests.

Customer Assistant at Argos (2022-06 – 2023-04)

• Delivered exceptional front-of-house service and till operations.
• Assisted with stock replenishment and delivery logistics.
• Maintained floor standards and cleanliness.
• Acted as a helpful and approachable point of contact for customers.