Billy Khan

Motivated and hardworking Cyber Security student with strong communication, teamwork, and customer-facing experience. Skilled in troubleshooting technology, adapting quickly to new systems, and working effectively in high-pressure environments. Passionate about IT, problem-solving, and developing technical capabilities within cybersecurity.

Driver - Amazon Flex

(2024-10)

• Managed delivery routes, time planning, and customer confirmations.
• Demonstrated reliability, navigation skills, and safe driving.

Inbound Customer Service Operator - CC33

• Handled customer enquiries and resolved issues professionally.
• Used CRM and call-management software to document interactions.

Sales Member - R1VER Manchester - Manchester

(2024-12)

• Engaged with customers, promoted products, and supported sales operations.

Crew Member - McDonald's

(2021-08 - 2024-09)

• Worked in a fast-paced environment with strong teamwork.
• Followed food safety procedures and handled customer service tasks.

Waiter - Kebabish

(2021-05 - 2021-08)

• Delivered table service, managed orders, and supported hospitality operations.

BSc - Cyber Security - Sheffield Hallam University (2024)

BTEC Level 3 National Diploma - IT - Pearson (2021 - 2021)

BTEC Level 2 National Diploma - IT - Pearson (2020 - 2020)

GCSE - General Education - Brinsworth Academy (2015 - 2015)

Level 2 - Construction & Health and Safety (2015 - 2015)