Birat Chaudhary

With more than 8 years of experience in luxury hospitality, I aspire to excel in the field of hospitality, focusing on developing the ability to foresee and change trends for the benefit of the Organization. Belief in perfection to make an Edge for Industry with proven results.

Assistant Bar & Lounge Manager - Sheraton Grand Park Lane Mayfair, London - London

(2024-02)

• Increased revenue from £1.5 million to £1.40 million (beyond the targeted budget), resulting in being awarded the prestigious Milestone Award in 2023.
• Repeated success in 2024 by leading the team to win the "Department of the Year award".
• Propelled the department's "TripAdvisor ranking" from 1036th to the Top 5 within one year out of over "15,000 restaurants and bars in London" enhancing visibility and reputation.
• Successfully managed and led a team of 9 employees, achieving all departmental targets, including:
• Exceeding goals for Marriott Bonvoy enrolments.
• Ensuring 100% completion of mandatory departmental training programs.
• Efficiently training staff on new menu rollouts, ensuring seamless transitions and improved customer satisfaction.

Senior/Head Bartender - Aqua Restaurant - The Shard, London Bridge - London Bridge

(2022-12 - 2024-02)

• Managing, Leading, training, and supervising amazing team of bartender & Barbacks
• Working in a fast-paced environment has taught me to be quick and mindful.
• Maintaining all the stocks inventory, requisition, and other different purchase orders.
• Upselling wines and premium spirits.
• Providing high-end experience and handling any complaints.

Head Bartender/Mixologist - Ginza StJames Mayfair, London (Michelin Japanese Restaurant) - London

(2021-01 - 2022-11)

• Lead & trained the team to maximise their performance by achieving monthly budget.
• Responsible for stock taking and inventory of all beverages, wine, sake, and other spirits. Crafted and designed some of the best-selling cocktails.
• Making sure opening and closing checklist are done properly.

Bartender/Barista/Server - Hyatt Regency Kathmandu, Nepal (5-star luxury hotel) - Kathmandu, Nepal

(2018-11 - 2021-06)

• Monitoring, anticipating, and reacting to customer needs to ensure guest satisfaction by implementing elevated levels of standards.

F&B Host - The Dwarika's Hotel Kathmandu, Nepal (5-star boutique hotel) - Kathmandu, Nepal

(2017-04 - 2018-10)

• Managing a wide range of administrative activities. Ensuring customer expectations are met and also promoting restaurant and hotel services.

Master's degree - Business and Hospitality Management - University of Greenwich, London UK (2021 - 2023)

Bachelor's Degree - Hotel Management - Baba Farid Institute of Technology Dehradun, India (2014 - 2017)