Black Inc.
Retail Assistant
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About
I am a hardworking, enthusiastic individual who is trustworthy and reliable. I have experience of ICT and have good knowledge of ICT systems and different software. I am keen to learn new skills to further my knowledge. I have good working knowledge of Microsoft Office packages which includes Excel and Word. I also have a good basic understanding of 3D packages such as unreal engine, blender and adobe creative packages.
Experience
Retail Assistant - Screwfix
(2020-01 - 2026)
- Excellent customer service
- Problem solving
- Complaint handling and resolving
- Receiving telephone calls and solving enquiries
- cleaning and refilling stock
- putting away delivery
- handling cash
- picking & putting away customers online orders
Video Editor - YouTube - BLACK INK @blackink1211
(2024 - 2026)
- Editing raw footage into polished, engaging final productions
- Created Thumbnails in photoshop that improved click-through appeal
- Edited and published 50+ videos using premier pro
- Produced videos ranging from 30 seconds (shorts), 5-30 minutes
- Optimised videos for youtube SEO including titles,descriptions and chapters
- Proficient in colour grading, colour correction and using LUTs
Administrator - Fencing & Landscaping News
(2016 - 2019)
- Promoting the company at events and generating sales
- Taking magazines subscriptions
- Data entry and updating in-house Database
- Responsible for dispatch of new magazine to all customers, including picking, packing and posting the magazine following order list ensuring high levels of accuracy at all times
- Receiving telephone calls and directing calls as necessary
Junior web designer - Techomatic
(2019 - 2019)
My work experience has covered an understanding of websites and how they are created.
Education
GCSE - Immanuel College
Level 3 - Games Development - Shipley College
Level 2 - Media - Shipley College

